Lux Spa Front Desk Associate — Guest Experience

Heritage Hotels & Resorts, Inc.; Santa Fe (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay and benefits

Generous employee discounts

Complimentary meals during shifts

Free employee parking

Supportive team culture

Job summary

Heritage Hotels & Resorts, Inc. is seeking a Spa Receptionist in Santa Fe, New Mexico. This role is critical as it sets the tone for a guest's spa experience, ensuring they feel welcomed and cared for from the moment they arrive.

As a Spa Receptionist, you will handle appointments, provide information on services, and maintain a clean and organized spa environment. Ideal candidates should possess strong interpersonal skills, attention to detail, and experience in a guest-facing role.

The position offers competitive pay, employee discounts, and a supportive team culture.

Qualifications

• Exceptional interpersonal skills to create a welcoming first impression.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail for scheduling and billing accuracy.
• Calm and solution-oriented when handling guest requests.

Responsibilities

• Greet clients warmly and provide tours of spa features.
• Book appointments and record transactions accurately.
• Maintain spa areas clean and guest-ready.
• Support inventory control and assist in training staff.

Skills

Interpersonal and communication skills

Organizational and time management skills

Attention to detail

Teamwork and collaboration skills

Basic understanding of spa services

Education

High school diploma or equivalent

Tools

Scheduling systems

Point-of-sale systems

Microsoft Office or Google Suite

Job description

Heritage Hotels & Resorts, Inc. is seeking a Spa Receptionist in Santa Fe, New Mexico. This role is critical as it sets the tone for a guest's spa experience, ensuring they feel welcomed and cared for from the moment they arrive.

As a Spa Receptionist, you will handle appointments, provide information on services, and maintain a clean and organized spa environment. Ideal candidates should possess strong interpersonal skills, attention to detail, and experience in a guest-facing role.

The position offers competitive pay, employee discounts, and a supportive team culture.