Poolside Server | AMA | Casual

Fairmont; Wailea-Makena (HI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Vision & Dental

401(k)

Complimentary duty meal

F&B discount

Wellness offers

Accor benefits card

Learning programs

Growth opportunities

CSR activities

Job summary

Fairmont Kea Lani in Wailea, Maui, invites a personable Server to join AMA Bar & Grill - Poolside. You will welcome guests, present the menu, and deliver attentive, aloha-spirit service in an outdoor, social setting where the cuisine and beverages shine.

The role offers an hourly wage of $16.00 and a comprehensive benefits package for regular full-time and part-time team members. A two-year serving background in upscale dining and a HS diploma are preferred, with growth across the Accor

Qualifications

• Minimum 2 years’ serving experience in high volume, upscale full-service restaurant.
• Fine dining experience and wine knowledge is an asset.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.

Responsibilities

• Confirm station assignment
• Complete daily opening checklist and duties
• Know menu items, garnishes, contents and preparation methods
• Provide engaging, personalized, timely, and efficient service to guests

Skills

Customer service

Teamwork

Interpersonal skills

Pressure handling

Education

High School diploma or equivalent

Hospitality/Tourism degree asset

Job description

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. As aServerat AMA Bar & Grill - Poolside your warm, personal attention and knowledge of our outstanding offerings will make guests feel unique and valued in a relaxed, outdoor and social atmosphere.

Hourly: $16.00

What you will be doing:

• Confirm station assignment
• Complete daily opening checklist and duties assigned
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times

Schedule:Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

Qualifications

Your experience and skills include:

• Minimum 2years’ serving experience in high volume, upscale full service restaurant preferred
• Previous fine dining experience and wine knowledge is an asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Licenses or Certificates (must be provided within 48 hours of an employment offer)

• TB Clearance required

Education:

• High School diploma (or equivalent) and/or vocational training
• Degree in Hospitality or Tourism is an asset

Your working environment:

• Work tasks are performed outdoors where conditions vary throughout the year
• Must be able to lift and carry 50 lbs.
• Must be able to push and pull 50lbs.
• Constant standing, walking and reaching
• Frequent lifting/carrying, pushing and pulling
• Occasional crouching, bending, stooping, and kneeling
• Requires grasping, writing, repetitive motions, listening, hearing and visual acuity

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements: Applicants must be legally eligible to work the United States

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?Discover a world where life pulses with passion!

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani