Poolside Mixologist & Guest Experience Lead

Renaissance Ross Bridge Golf Resort and Spa; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Renaissance Ross Bridge Golf Resort and Spa in Birmingham, AL is seeking a Bartender to deliver exceptional service across our Bar, Pool, and Restaurant outlets. You will craft cocktails, pour wine and beer, and greet guests with a warm, personalized welcome.

This role emphasizes responsible alcohol service, accurate recipes, inventory upkeep, and a friendly, professional approach. You will collaborate with the team during daily stand-ups to share specials and ensure a memorable guest experience.

Responsibilities

• Prepare a wide range of alcoholic and non-alcoholic beverages, ensuring accurate recipes and proper presentation.
• Serve wine, draught or bottled beer, and other beverages responsibly, checking customers' identification to confirm they meet the legal drinking age.
• Maintain a well-organized bar inventory and ensure an adequate supply of supplies for smooth operations.
• Engage with customers in a friendly and professional manner, taking their orders and serving snacks and drinks promptly.
• Evaluate customers' preferences and needs to provide personalized recommendations for food and drinks.
• Promote daily specials and highlight unique offerings to enhance the guest experience.
• Prioritize exceptional customer service, focusing on guest satisfaction and ensuring a pleasant and memorable visit.
• Adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.
• Actively participate in daily stand-up meetings to stay informed about specials, promotions, and any relevant updates.
• Handle orders and requisitions of liquors and supplies to maintain a well-stocked and appealing bar display.
• Prepare garnishes for drinks, ensuring attractive and visually appealing presentations.
• Maintain cleanliness and hygiene standards by wiping all surfaces nightly and cleaning the floors regularly.
• Proactively take out trash as needed throughout the night to maintain a clean and organized workspace.
• Assist with monthly inventory counts to keep track of stock levels and identify any discrepancies.
• Accurately report gratuities according to company guidelines and federal law.
• Observe and comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board to ensure strict adherence to alcohol service regulations.

Job description

Renaissance Ross Bridge Golf Resort and Spa in Birmingham, AL is seeking a Bartender to deliver exceptional service across our Bar, Pool, and Restaurant outlets. You will craft cocktails, pour wine and beer, and greet guests with a warm, personalized welcome.

This role emphasizes responsible alcohol service, accurate recipes, inventory upkeep, and a friendly, professional approach. You will collaborate with the team during daily stand-ups to share specials and ensure a memorable guest experience.