Poolside Ice Cream Attendant Seasonal

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a vibrant resort where you'll bring joy to guests by serving delicious ice cream treats poolside. As a Poolside Ice Cream Attendant, you will create memorable experiences through friendly service and a welcoming atmosphere. This role requires a high-energy, enthusiastic individual who thrives in a fast-paced environment and is dedicated to customer satisfaction. Join a team that values caring for every individual and promotes a spirit of ownership and excellence in service. If you enjoy working outdoors and love interacting with people, this position is perfect for you!

Qualifications

• Must be at least 18 years of age and available to work weekends and holidays.
• Ability to lift up to 20 pounds and work outdoors in various weather conditions.

Responsibilities

• Serve food and beverages to guests promptly and courteously.
• Prepare and serve various ice cream products including cones and sundaes.
• Maintain cleanliness and organization of the serving area.

Skills

Customer service orientation

Teamwork skills

Conversational skills

Ability to work in a fast-paced environment

Upbeat and outgoing personality

Education

1 year of restaurant serving experience

Job description

The Poolside Ice Cream Attendant delivers friendly, prompt service to resort guests by preparing and serving ice cream treats from a designated poolside location. This role focuses on guest satisfaction, cleanliness, and maintaining a fun and inviting atmosphere in a high-traffic, outdoor setting. Must be at least 18 years of age. Must be available to work weekends and holidays.

Responsibilities

• Welcome guests, promptly attend to tables, and serve food and beverages.
• Greet resort guests courteously and provide menu information and recommendations.
• Prepare and serve a variety of ice cream products, including cones, cups, sundaes, milkshakes, and floats.
• Operate mobile POS systems to process cashless transactions efficiently.
• Maintain a clean, organized, and visually appealing serving area.
• Ensure compliance with health and safety regulations, especially in an outdoor food service environment.
• Restock inventory and monitor supply levels of cones, toppings, cups, and napkins.
• Assist with the setup and breakdown of the poolside station daily.
• Communicate with the kitchen or management for supply needs or guest concerns.
• Promote resort offerings and provide helpful, friendly service at all times.

Qualifications

ESSENTIAL SKILLS:

• Upbeat and outgoing individual.
• High energy, enthusiastic attitude, and professional appearance
• Great conversational skills.
• Able to work positively in a fast-paced environment.
• Strong teamwork skills.
• Customer service-oriented ensures each guest has an excellent experience.

EDUCATION AND EXPERIENCE REQUIRED:

• At least one (1) year of restaurant serving experience is preferred.

PHYSICAL REQUIREMENTS:

• Ability to move and lift up to twenty (20) pounds.
• Comfortable working outdoors in various weather conditions
• Ability to stand and walk for extended periods of time.
• Available to work weekends, holidays, and peak resort hours.

Compensation

$15 per hour

About Eden Resort & Suites

At Eden Resort & Suites, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or a fellow team member. Our dedication to caring for others is expressed by team members’generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.