Poolside Guest Services Specialist

Pyramid Global Hospitality

Scottsdale (AZ)

On-site

USD 18,000 - 30,000

Full time

14 days+

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Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality invites you to join Hotel Valley Ho in Scottsdale, AZ, as part of a dynamic Food & Beverage team. This role focuses on delivering outstanding poolside and restaurant service, with opportunities to learn and grow within a globally recognized hospitality company.

We emphasize people-first culture, a strong commitment to associates, and opportunities for career development. Benefits include a 401(k) with company match and recognition programs designed to celebrate

Qualifications

Excellent physical condition and stamina to stand for long periods.
Strong desire to provide exceptional guest service.
Solid interpersonal and communication skills with a friendly demeanor.
Excellent attention to detail in all service steps and cleanliness.

Responsibilities

Familiar with proper service etiquette and uphold standards throughout the guest experience.
Know and comply with liquor laws and company policies regarding alcohol service.
Be aware of hotel dining room hours of operation and procedures.
Obtain service ware from kitchen, stock towels and paper products, and return dirty ware to the dishwasher.
Provide prompt, friendly towel, misting and water service to all guests.
Assist in preparation of drinks and garnish to standard recipes.
Move umbrellas and lounge chairs as requested by guests.
Ensure pool areas, tables, chairs and cabanas are clean and orderly; reset after service.