Poolside Guest Services Specialist

FirstService Residential; Miami Beach (FL); On-site; USD 26,000 - 28,000; Full time

Job summary

FirstService Residential is seeking a Pool Attendant in Miami Beach, FL to oversee the pool area, ensure safety, and assist guests with information and services. The role requires hospitality experience, strong customer service, and the ability to work flexible hours.

Responsibilities include setup/breakdown for poolside activities, incident reporting, basic cleaning, and ensuring equipment is safe and available for guests. Teamwork and responsiveness are essential in this position.

Qualifications

• High school diploma or equivalency; hospitality coursework desirable.
• Two or more years’ experience in the hospitality industry.
• Effective written and verbal communication skills.
• Multilingual abilities are desirable.
• Ability to work flexible hours and weekends.
• Strong customer service and interpersonal skills.

Responsibilities

• Oversees pool area and makes safety announcements.
• Assists with setup and breakdown for poolside activities.
• Reports incidents to the appropriate manager.
• Provide service oriented guest assistance.
• Picks up debris and performs basic cleaning.
• Checks sports equipment and reports defects.
• Work well as a team member and be approachable to guests.
• Follows safety and environmental policies and procedures.
• Follows safety procedures and maintains a safe work environment.

Skills

Hospitality experience

Customer service

Communication skills

Multilingual

Flexible schedule

Team player

Education

High school diploma or equivalency

Job description

FirstService Residential is seeking a Pool Attendant in Miami Beach, FL to oversee the pool area, ensure safety, and assist guests with information and services. The role requires hospitality experience, strong customer service, and the ability to work flexible hours.

Responsibilities include setup/breakdown for poolside activities, incident reporting, basic cleaning, and ensuring equipment is safe and available for guests. Teamwork and responsiveness are essential in this position.