Poolside Guest Experience & Safety Concierge

Town and Country Resort; San Diego (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

Experience in hospitality helps, and a flexible schedule including weekends and holidays is preferred. You will monitor safety, refresh amenities, and enforce pool rules with professionalism in a sunny outdoor setting.

Qualifications

• Previous hospitality or guest service experience preferred.
• Strong communication and interpersonal skills.
• Ability to remain professional and composed in a fast-paced outdoor environment.
• Flexible schedule, including weekends and holidays.
• Ability to stand, walk, and lift up to 25 lbs for extended periods.
• Basic knowledge of pool safety standards is a plus.

Responsibilities

• Greet guests warmly and provide attentive, courteous service throughout their poolside experience.
• Set up and maintain lounge chairs, umbrellas, towels, and cabanas.
• Ensure pool areas remain clean, organized, and compliant with safety and health standards.
• Monitor guest activity to promote a safe and relaxing environment.
• Refresh towels and amenities promptly.
• Assist with food and beverage service as needed in coordination with the restaurant team.
• Respond to guest requests with urgency and professionalism.
• Enforce pool rules and hotel policies in a respectful and tactful manner.
• Support opening and closing duties, including setup and breakdown of the pool deck.

Skills

Hospitality experience

Communication skills

Professional demeanor

Flexible schedule

Lift up to 25 lbs

Pool safety knowledge

Job description

Experience in hospitality helps, and a flexible schedule including weekends and holidays is preferred. You will monitor safety, refresh amenities, and enforce pool rules with professionalism in a sunny outdoor setting.