Poolside Guest Experience Lead

Hilton; Key West (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Travel perks

Stock purchase program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Job summary

Hilton in Key West is hiring a Food Server to brighten guests’ days by delivering memorable dining experiences. You’ll learn details of menu items, promotions, and specials to answer questions with confidence, take orders, enter them into POS, and deliver meals promptly.

Join a team committed to hospitality, integrity, leadership, teamwork, ownership, and acting with urgency. Hilton offers extensive benefits and travel perks to support your wellbeing and career growth.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Integrity and doing the right thing at all times.
• Leadership to inspire others.
• Teamwork to drive best outcomes.
• Ownership and accountability, with a focus on now.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly — attention to detail is key
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Job description

Hilton in Key West is hiring a Food Server to brighten guests’ days by delivering memorable dining experiences. You’ll learn details of menu items, promotions, and specials to answer questions with confidence, take orders, enter them into POS, and deliver meals promptly.

Join a team committed to hospitality, integrity, leadership, teamwork, ownership, and acting with urgency. Hilton offers extensive benefits and travel perks to support your wellbeing and career growth.