Pool & Spa Solutions Specialist (Retail)

Pool and Spa Depot; Eastland Park (KY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Employee discounts

Paid training

Job summary

Pool and Spa Depot in Bowling Green, KY is seeking an experienced Retail Sales Specialist who can deliver knowledgeable, trustworthy service in a fast-paced, customer-facing environment. This role requires technical product understanding, safe handling, and guiding customers to the right pool and spa solutions.

The ideal candidate has strong communication, basic math, and the ability to explain chemicals, equipment, and maintenance.

Qualifications

• Customer service or retail sales experience (specialty retail preferred).
• Strong communication and listening skills.
• Ability to learn and explain technical products clearly.
• Basic math skills for measurements and calculations.
• Comfort working around chemicals with proper training.
• Ability to stand, lift up to 50 lbs, and move product.

Responsibilities

• Customer Service & Sales
• Greet customers promptly and professionally
• Assess customer needs related to pool and spa care, equipment, and maintenance
• Recommend appropriate products and solutions based on customer conditions and usage
• Explain product application, dosage basics, and safety considerations clearly
• Build repeat business through honest guidance and consistent service
• Operate point-of-sale (POS) systems accurately

Skills

Customer service

Retail sales

Strong communication

Explain technical products

Tools

POS systems

Inventory systems

Job description

Pool and Spa Depot in Bowling Green, KY is seeking an experienced Retail Sales Specialist who can deliver knowledgeable, trustworthy service in a fast-paced, customer-facing environment. This role requires technical product understanding, safe handling, and guiding customers to the right pool and spa solutions.

The ideal candidate has strong communication, basic math, and the ability to explain chemicals, equipment, and maintenance.