Pool & Spa Amenities Attendant

KW PROPERTY MANAGEMENT AND CONSULTING; Bay Harbor Islands (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

KW Property Management & Consulting is seeking an Amenities Attendant to maintain a safe, clean aquatic and amenity area for residents and guests. The role includes greeting residents, answering phones, scheduling services, and supporting hotel-like service on a luxury property.

You'll keep spa and gym spaces organized, assist with events, report damages, and help with daily tasks like towel and fruit water service. Prior related experience and a High School Diploma are preferred.

Qualifications

• Prior experience in a related position.
• Experience at a luxury property, club or hotel is strongly preferred.
• The ability to work in a busy, luxury, and fast-paced environment.
• The ability to convey a positive and "can-do" attitude at all times, including during high-stressful situations.
• Ability to communicate effectively with other staff.
• Must be able to work well with others as the role will require cooperation from other team members.
• High School Diploma or Equivalent.
• Ability to organize and prioritize.

Responsibilities

• Welcome and greet residents.
• Answer phones and schedule services for residents.
• Maintain inventory of spa supplies, organize and report when additional supplies are needed.
• Ensure that the pool vendor is properly cleaning the jacuzzi in both men and women spa areas.
• Ensure that massage rooms are clean and prepared before and after usage.
• Determine improvements to spa areas and share suggestions with management.
• Wash, dry, fold, and prepare towels for use. Make sure towels are set our timely and picked up regularly so that there are no messes left in the spa or pool areas.
• Prepare iced fruit water every morning, and ensure that ice and water are replenished as needed.
• Maintain the gym areas organized. Rack weights, place equipment where it needs to be, dispose of trash.
• Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly.
• Ensure all gym mirrors are clean at all times.
• Report any damages to equipment to the gym equipment company and schedule their repairs immediately.
• Assist in efforts to improve the services at the amenities level, special events and special projects.
• Prepare fruit water and towel service display at the pool area every Saturday and Sunday morning no later than 9:30am. Replenish fruit water and towels regularly throughout the day, and pick up used towels to wash upon same visit.
• Assist in organizing the pool chairs as needed.
• Ensuring residents are complying with Association Rules and Regulations;
• Report any malfunction immediately to Supervisor;
• Remove trash from garbage bins in bathrooms and pool deck as needed;
• Complete daily check list of groundskeeping items of the pool deck, resident room, theatre room, etc.
• Assist other departments as time allows on projects and duties as assigned.

Skills

Communication

Teamwork

Positive attitude

Organization & prioritization

Education

High School Diploma or Equivalent

Job description

KW Property Management & Consulting is seeking an Amenities Attendant to maintain a safe, clean aquatic and amenity area for residents and guests. The role includes greeting residents, answering phones, scheduling services, and supporting hotel-like service on a luxury property.

You'll keep spa and gym spaces organized, assist with events, report damages, and help with daily tasks like towel and fruit water service. Prior related experience and a High School Diploma are preferred.