Pool Service Technician

Marriott Family Pool Service; Vista (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Team-oriented environment

Competitive pay & advancement

Training & development opportunities

Company vehicle and equipment provided

Growth opportunities

Job summary

Marriott Family Pool Service is seeking a dependable Pool Service Technician to maintain residential and commercial pools, spas, and fountains. You will test and balance water chemistry, perform repairs on pool equipment, and keep detailed service logs while driving between customer locations daily.

You will greet customers professionally, provide guidance on pool care, and uphold safety standards. A team-oriented environment with training, advancement opportunities, and a company vehicle is

Qualifications

• Prior experience in pool service preferred but training available.
• Experience with pool equipment repair is a plus.
• Ability to work independently and manage a daily route.
• Strong attention to detail and commitment to quality workmanship.

Responsibilities

• Perform routine pool, spa, and fountain maintenance including cleaning, vacuuming, brushing, and skimming.
• Test and balance water chemistry including pH, chlorine, alkalinity, and other chemical levels.
• Diagnose and repair pool equipment such as pumps, filters, heaters, and automated systems.
• Identify and report equipment malfunctions or safety concerns to management promptly.
• Maintain accurate service logs and customer records for each account.
• Operate company vehicle safely and travel between customer locations daily.
• Greet customers professionally and provide guidance on pool care best practices.
• Uphold safety standards and ensure work is performed to code and best practices.
• Keep service vehicle clean and organized; store tools and chemicals properly.

Skills

Pool maintenance

Independent work

Attention to detail

Interpersonal skills

Reliability

Punctuality

Chemical handling

Mechanical aptitude

Pool equipment repair

Job description

About the Role

We are seeking a dependable, safety-conscious, and personable Pool Service Technician to join our growing team. In this role, you will be responsible for the routine maintenance, cleaning, chemical balancing, and repair of residential and commercial swimming pools, spas, and fountains. You will be the face of our company to our valued customers, and your commitment to quality, professionalism, and exceptional service will be essential to our continued success. You will be joining a positive, supportive working environment where teamwork, respect, and a shared commitment to excellence are at the heart of everything we do. We take pride in the relationships we build — both with our customers and within our team.

What We Offer

• A positive, team-oriented work environment where your contributions are valued.
• Competitive pay with a clear path for advancement based on performance.
• Ongoing training and professional development opportunities.
• Company vehicle and equipment provided.
• Opportunity for growth within a stable and growing family-owned company.

Key Responsibilities

• Perform routine pool, spa, and fountain maintenance including cleaning, vacuuming, brushing, and skimming.
• Test and balance water chemistry including pH, chlorine, alkalinity, and other chemical levels.
• Diagnose and perform repair work on pool equipment including pumps, filters, heaters, and automated systems.
• Identify and report equipment malfunctions or safety concerns to management promptly.
• Maintain accurate service logs and records for each customer account.
• Operate a company vehicle safely and responsibly to travel between customer locations on a daily basis.
• Greet customers professionally, answer questions, and provide guidance on pool care best practices.
• Uphold the highest standards of customer safety, ensuring all work is performed to code and best practices.
• Maintain a clean, organized service vehicle and ensure all tools and chemicals are stored properly.
• Represent the company with professionalism and a positive attitude at all times.

Requirements

• Must possess a valid driver's license with a clean driving record — a background driving check will be conducted.
• Must be 18 years of age or older.
• Must be able to pass a pre-employment background check.
• Must be able to work outdoors in varying weather conditions for the majority of the workday.
• Must be able to meet all physical requirements of the position including heavy lifting, bending, and extended reaching.
• Must be personable, presentable, and professional at all times when interacting with customers.
• Must be reliable, punctual, and self-motivated with the ability to manage a daily service route independently
• Must have a reliable smartphone

Customer Relations & Professionalism

Our customers are the cornerstone of our business. As a Pool Service Technician, you are often the primary point of contact between our company and our clients. We expect every team member to:

• Approach every customer interaction with a friendly, positive, and helpful attitude.
• Build and maintain strong working relationships built on trust, reliability, and respect.
• Present a clean, professional appearance at all times while on the job — including maintaining a neat uniform.
• Communicate clearly and courteously with customers, keeping them informed of any issues or service recommendations.
• Take pride in delivering an exceptional customer experience that reflects our company values.

Safety & Quality Standards

The safety and well-being of our customers is our top priority. We hold ourselves to the highest standards and expect every technician to uphold them without compromise.

• Follow all safety protocols when handling pool chemicals and operating equipment.
• Ensure pools and equipment are safe for customer use following every service visit.
• Adhere to all local, state, and federal safety regulations applicable to pool maintenance and chemical handling.
• Report any potential safety hazards immediately and take corrective action where appropriate.
• Complete all work thoroughly and accurately — shortcuts that compromise customer safety are never acceptable.

Driving Requirements

This position requires daily operation of a company vehicle to travel to and from customer locations.

• A valid driver's license and clean driving record are required — a background driving check will be conducted.
• Safe, responsible driving is expected at all times, in compliance with all traffic laws and company policy.
• Technicians are responsible for performing routine vehicle checks, including oil levels, tire pressure, and fluid levels, and reporting any maintenance needs to management promptly.
• Any vehicle issues, damage, or mechanical concerns must be reported to management immediately.
• The assigned vehicle must be kept clean and organized at all times, both inside and out, as it represents our company image on the road and at customer locations.

Work Environment

This is a predominantly outdoor, field-based position. Technicians spend the majority of their workday outside and must be comfortable working in a variety of weather conditions year-round,

including heat, humidity, wind, and occasional rain. Candidates should be prepared for an active, physically engaging work environment.

Physical Requirements

This position is physically demanding. Candidates must be able to meet the following physical requirements, though this list is not exhaustive — additional physical demands may arise in the course of regular job duties:

• Frequent bending, squatting, and kneeling to access pool equipment and service areas.
• Heavy lifting on a regular basis — must be able to lift and carry up to 50 lbs or more unassisted.
• Reaching and extending overhead and to the sides to clean, skim, and service pool areas.
• Standing and walking for extended periods throughout the workday.
• Repetitive physical movements including brushing, vacuuming, and equipment handling.
• Working in confined or awkward spaces around pool equipment and mechanical areas.
• Ability to perform physical tasks safely in varying outdoor weather conditions.

Note: Physical requirements may extend beyond those listed above depending on the specific needs of a given service call or repair job.

Qualifications & Skills

• Prior experience in pool service, maintenance, or a related trade is preferred but not required — we will train the right candidate.
• Experience with pool equipment repair and troubleshooting is a strong advantage.
• Ability to work independently and manage a daily route efficiently.
• Strong attention to detail and commitment to quality workmanship.
• Excellent interpersonal skills — a positive, customer-focused attitude is essential.
• Reliable, punctual, and self-motivated with a strong work ethic.
• Ability to handle and apply pool chemicals safely (training provided).
• Basic mechanical aptitude — comfort with tools and hands-on repair work.