Pool Operations Supervisor

City of Round Rock, TX; Round Rock (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Round Rock is seeking a seasonal water park supervisor to manage daily operations, safety oversight, and staff supervision for the City of Round Rock water park. The role focuses on delivering a clean, safe, and enjoyable experience while coordinating rentals, programs, and facility standards throughout the season.

Under the Aquatics Manager, you will support excellent customer service, assist with staff hiring/training, and ensure accurate documentation and regulatory compliance

Qualifications

• Bachelor's degree in Recreation, Parks Administration, or related field.
• At least 1 year of aquatics facility operations experience.
• At least 1 year of progressive leadership experience.

Responsibilities

• Oversees daily facility operations, including pool opening/closing, guest experience, and attractions.
• Assists with selecting, hiring, training, and scheduling of the seasonal water park operations team.
• Assigns and supervises on-site seasonal staff including Pool Managers, Lifeguards, Cashiers, and Attendants.
• Manages review/approval of employee timesheets and daily financial reports.
• Leads or assists with in-service training for all aquatics staff.
• Maintains records on attendance, incident reports, chemical logs, and financial documentation.
• Coordinates maintenance with pool technicians and contractors for timely resolution.
• Evaluates procedures, emergency action plans, and risk-management practices.
• Manages inventory of supplies and recommends purchases and maintenance.

Skills

Leadership

Customer service

Staff scheduling

Operations oversight

Education

Bachelors in Recreation/Parks

Job description

This position is responsible for the daily operations, safety oversight, and supervision of seasonal staff at a City of Round Rock water park. This role ensures a clean, safe, and enjoyable environment for all by managing staff, coordinating rentals and programs, maintaining facility standards, and adhering to all regulations. Under the direction of the Aquatics Manager, this position is expected to provide excellent customer service and support efficient operations throughout the water park season

Posted pay range is the starting salary. Pay rate offered is based on experience.

• Oversees daily facility operations, including pool opening and closing procedures, guest experience, water park attractions, rental spaces, gates, and related areas.
• Assists with the selection, hiring, training, and scheduling of the seasonal water park operations team.
• Assigns and supervises on-site seasonal operations staff, including Pool Managers, Assistant Managers, Head Lifeguards, Lifeguards, Cashiers, and Pool Attendants.
• Manages the review and approval of employee timesheets.
• Reviews and approves daily financial reports for the water park in accordance with established fiscal control policies and procedures.
• Leads or assists with in-service training for all seasonal aquatics operations team members.
• Maintains accurate records and reports related to attendance, incident reports, chemical logs, and financial documentation.
• Assists with pump room operations, water chemistry, and mechanical troubleshooting.
• Coordinates maintenance needs with internal pool technicians and external contractors, ensuring timely resolution of issues.
• Evaluates and executes operational procedures, emergency action plans, and risk-management practices.
• Maintains inventory of facility supplies and equipment; recommends purchases and maintenance needs.
• Provides on-call support as part of a scheduled rotation.
• Performs other job-related tasks as required.

• Bachelor's degree from an accredited four-year college or university in Recreation, Parks Administration, or a related field.
• At least one (1) year of experience working in Aquatics facility operations. Experience may substitute for the education requirement on a year-for-year basis.
• At least one (1) year of progressive leadership experience.

Required:

• American Red Cross Lifeguard Instructor Certification
• CPR and First Aid
• Valid Texas driver’s license

Preferred:

• Water Safety Instructor/Swim Instructor Certification
• Lifeguard Instructor Trainer Certification
• Water Safety Instructor Trainer/Swim Instructor Trainer Certification
• CPO or AFO preferred or willing to obtain within one (1) year of hire