Pool Operations & Guest Experience Supervisor

Shangrilaok; Bernice (OK); On-site; USD 35,000 - 45,000; Full time

Job summary

Shangrilaok is seeking a Pool Supervisor in Bernice, Oklahoma, to oversee daily pool operations. This role involves ensuring a clean and safe environment while providing exceptional guest service and managing staff.

The ideal candidate will have strong leadership skills, experience in aquatics or hospitality, and the ability to handle emergencies. Benefits include a supportive work environment with adherence to safety standards.

Qualifications

• High school diploma or equivalent required.
• Previous experience in aquatics, recreation, hospitality, or pool operations preferred.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily pool operations and ensure compliance with health regulations.
• Supervise and support pool attendants; manage staff schedules.
• Greet guests and address concerns promptly.

Skills

Leadership

Customer service

Conflict resolution

Organizational skills

Communication skills

Education

High school diploma or equivalent

Experience in aquatics or hospitality

Prior supervisory experience

Tools

CPR and First Aid certification

Job description

Shangrilaok is seeking a Pool Supervisor in Bernice, Oklahoma, to oversee daily pool operations. This role involves ensuring a clean and safe environment while providing exceptional guest service and managing staff.

The ideal candidate will have strong leadership skills, experience in aquatics or hospitality, and the ability to handle emergencies. Benefits include a supportive work environment with adherence to safety standards.