Pool Manager

Kimpton Hotels & Restaurants; Miami (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Kimpton Hotels & Restaurants in Miami leads a luxurious pool operation, delivering personal guest experiences through unique events and top-tier service. You will supervise a team of pool staff, inspire excellence, and drive revenue via innovative activities.

The role requires prior supervisory/leadership experience, the ability to multitask, and the capacity to manage budgets and cross-department communication while maintaining safety and elegance by the pool.

Qualifications

• Prior supervisory/management/leadership experience is a must.
• Oversee pool concierge, pool servers and bartenders.
• Able to multi-task, manage a team, execute events and activities.

Responsibilities

• Create and deliver personal guest experiences through events and service excellence.
• Manage and supervise operations to achieve goals and motivate a team.
• Train, supervise, and evaluate pool staff; prepare schedules and assignments.

Skills

Supervisory experience

Team leadership

Budget management

Event planning

Guest service

Education

High school diploma or equivalent

Job description

Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

What you get to do: You will be key in leading the team, setting the tone for a luxurious, yet fun and approachable pool experience. You must be able to have fun, work hard, understand the food and beverage aspect of the business as well as generating revenue through innovative events.

Your day-to-day: Other duties may be assigned as needed.

• Create and execute ridiculously personal experiences for guests through innovative and fun events, activities and service excellence.
• Manage and supervise assigned operations to achieve goals; able to influence a team and achieve results.
• Able to motivate a team, as well as work independently.
• Train, supervise, and evaluate work performance of department personnel; prepare schedules and assignments for pool personnel; and manage in the hiring, developing and counseling staff.
• Prepare and manage annual budget for pool program functions.
• Approve purchases of supplies and operating inventory for recreation programs.
• Ensure that exceptional guest services is provided; all quest concerns are responded to immediately.
• Remain up to date with local and international restaurant trends.
• Regularly hold training sessions for entire team to ensure cohesiveness between Pool Bar and Pool Deck.
• Ensure that the pool area is exceptionally clean and tidy at all times; daily walkthroughs.
• Ensure proper communication between all departments on any upcoming and/or ongoing recreational activities or events.
• Maintain proper risk management practices; ensure all safety regulations and procedures are followed.
• Convey any potential maintenance, housekeeping, safety, and operational issues to the proper department official.

Specific experience we're seeking:

• Prior supervisory/management/leadership experience is a must.
• Will oversee pool concierge, pool servers and bartenders.
• Able to multi-task, manage a team, execute events and activities.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required.
LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

Pay Range/Rate

The salary range for this role is $50,000 to $60,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Disclosures

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.