Pool Maintenance Supervisor

Hyatt Vacation Ownership; Escondido (CA); On-site; USD 74,000 - 82,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Tuition Reimbursement

Parking on-site

Associate recognition programs

Job summary

Hyatt Vacation Ownership is seeking a Pool Maintenance Supervisor to ensure reliable pool and spa operations, lead the engineering team, and manage water chemistry. The role requires a valid U.S. driver's license and offers a competitive hourly rate with benefits.

Join a team focused on guest experience, safety, and continuous improvement, with opportunities for growth and professional development within a dynamic resort environment.

Qualifications

• Valid U.S. Driver's License required
• CPO Certification preferred
• Experience in pool/spa maintenance or operations preferred

Responsibilities

• Ensure continuous, reliable pool and spa operations through preventive maintenance.
• Maintain compliance with life-safety requirements and health regulations.
• Supervise engineering team members and oversee day-to-day pool operations.
• Perform and document daily water testing and manage chemical logs.
• Maintain sanitizer, pH, alkalinity, calcium hardness, and cyanuric acid levels.
• Coordinate repairs with vendors and contractors and respond to emergencies.
• Train associates on water testing, chemical handling, PPE, and safety procedures.
• Lead scheduling, coaching, performance reviews, and safety meetings.
• Ensure audits, signages, and documentation are keep-up and audit-ready.

Job description

Job Summary
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pool Maintenance Supervisor at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Hourly Rate: $37.65

Shift: 1st and 2nd

Schedule: Full time, weekends and holidays required

Valid U.S. Driver's License Required

CPO Certification Preferred

Where Great Benefits Lead To a Life Fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
• Benefit Eligibility will vary by position
  
  

Site Specific Perks

• Free On-Site Parking
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs
• Stipend for work shoes
  
  

CORE WORK ACTIVITIES

• Ensuring continuous, reliable pool and spa facility operations and reduce costly breakdowns through preventive maintenance.
• Maintain compliance with life-safety requirements
• Support and supervise engineering team members.
• Oversee day to day pool operations and long term asset protection.
• Perform and document daily water testing
• Maintain proper sanitizer, pH, alkalinity, calcium hardness, and cyanuric acid levels.
• Ensure pools and spas meet state and local health department requirements.
• Adjust chemicals as necessary to maintain safe operating conditions
• Maintain accurate chemical logs and records.
• Investigate and correct water quality issues immediately.
• Monitor and maintain: Pumps, Filters, Heaters, Chemical feed systems, Controllers and automation systems
• Ensure proper circulation and filtration rates.
• Perform preventive maintenance inspections.
• Coordinate repairs with vendors and contractors.
• Respond to emergency equipment failures.
• Ensure compliance with: California Pool Code, Health Department regulations, OSHA requirements, Company safety standards
• Maintain required pool signage.
• Verify all safety equipment is present and functional.
• Close pools when conditions present a health or safety risk when necessary
• Prepare for inspections and correct
• Maintain: Chemical logs, Inspection reports, Closure reports, Maintenance records, Incident reports, SDS documentation
• Ensure documentation is always audit ready.
• Train associates on: Water testing procedures, Chemical handling, PPE requirements, Emergency response, Equipment operation
• Verify employees follow established procedures consistently.
• Supervisor’s role will extend beyond technical pool operations into supervision, coaching, and accountability. These responsibilities will include: 1. Leadership and Team Direction
• Establish daily work priorities.
• Assign routes and pool/spa inspections.
• Conduct shift briefings.
• Communicate safety concerns and operational updates.
• Promote a culture of accountability and professionalism. 2. Scheduling and Coverage
• Create work schedules.
• Ensure adequate coverage for: o Pool inspections o Chemical testing o Emergency response o Preventive maintenance
• Coordinate vacation and call-off coverage. 3. Performance Management
• Monitor individual productivity and quality.
• Provide coaching and corrective feedback.
• Conduct performance reviews.
• Recognize strong performance.
• Develop improvement plans where necessary. 4. Safety Oversight
• Enforce PPE requirements.
• Conduct safety meetings.
• Investigate incidents and near misses.
• Verify proper chemical storage and handling.
• Ensure compliance with lockout/tagout and confined space procedures where applicable. 5. Training and Certification Management
• Verify associates are properly trained.
• Crosstrain team members for operational continuity.
• Maintain training records.
• Develop succession plans for future lead operators or supervisors. 6. Quality Assurance
• Audit testing logs for accuracy.
• Conduct field inspections of completed work.
• Verify pools and spas meet company standards.
• Ensure deficiencies are corrected promptly. 7. Inventory Control
• Monitor chemical usage.
• Control inventory levels.
• Track equipment and tool condition.
• Reduce waste and prevent shortages. 8. Guest Experience and Service Recovery
• Respond to guest concerns regarding pools and spas.
• Coordinate pool closures and reopenings professionally.
• Ensure water features remain operational and visually appealing.
• Support resort operations by minimizing guest disruption.
• Available to work a flexible schedule including evenings, weekends, and holidays.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.