Pool Gate Attendant (Summer 2025)

Greensboro Country Club (incorporated); Greensboro (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Pool Gate Attendant for the summer of 2025. This role focuses on ensuring a welcoming atmosphere for members and guests at the pool. You will be the first point of contact, responsible for checking in patrons, enforcing guest policies, and maintaining a clean environment. Your exceptional customer service skills will shine as you promote swim lessons and aquatic programs. Join a vibrant team dedicated to providing a safe and enjoyable experience for all pool visitors. If you have a passion for service and enjoy working in a lively environment, this position is perfect for you.

Qualifications

• Outstanding customer service skills are essential.
• Willingness to obtain CPR/First Aid/AED Certification.

Responsibilities

• Greet and sign-in members while enforcing pool guest policy.
• Maintain a clean entrance and assist with safety protocols.
• Provide exemplary service and promote aquatic programs.

Skills

Customer Service Skills

Education

CPR/First Aid/AED Certification

Job description

POSITION: Pool Gate Attendant (Summer 2025)

1. DEPARTMENT: Aquatics

III. JOB SUMMARY: The primary objective of the Gatekeeper is to greet the members and guests entering the Irving Park and Carlson Farm Pools. You will be responsible for checking-in all members and their guests while maintaining a positive member experience through the delivery of exceptional customer service.

1. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Greet and sign-in members.
• Check for accurate member names & numbers of pool patrons.
• Enforce the Club's pool guest policy.
• Charge guest fees as appropriate and schedule swim lessons.
• Maintain a high standard of customer service, extending exemplary service to all members and their guests, including promotion of aquatic programs, such as swim team and swim lessons.
• Keep an eye on all entrances to the pool and direct members to the sign-in area before entering the water.
• Upon members' departure, bids farewell and questions their enjoyment at the pool.
• Keeps the main entrance to the pool clean and tidy by completing daily duties.
• Is punctual and neat in appearance before beginning each shift.
• Maintain a positive attitude.
• During opening, closing, and slow periods, performs and assists duties related to the support staff.
• Other duties as assigned by the Aquatics Manager or Shift Leader.
• Maintain a safe environment. This is the responsibility of all employees. Spills and other dangerous conditions must be cleaned or repaired immediately.

1. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

The gatekeeper must have outstanding customer service skills.

1. MINIMUM QUALIFICATIONS:

• CPR/First Aid/AED Certification or willingness to obtain before the season begins.

VII. REPORTS TO:

Aquatics Manager and Shift Leaders

Job Type: Part-time

Salary: $11.00 - $12.00 per hour

License/Certification:

• First Aid Certification (Preferred)

VIII. SCHEDULE:

• 4-6 hour shifts
• Monday to Friday
• Weekend availability

Desired Start Date: May 13, 2025