Pool & Beach Service Attendant — Elevate Guest Moments

Faena-Hotels-and-Residences-LL; Miami Beach (FL); On-site; USD 30,000 - 52,000; Full time

Job summary

FAENA Hotels & Residences in Miami Beach is seeking an attentive Food & Beverage Server to deliver orders to guest lounges according to hotel specifications, courteously and efficiently. The role includes assisting with pool & beach service areas, restocking, and ensuring service standards are consistently met.

The position requires strong guest service skills, knowledge of beverages, and the ability to work in a fast-paced luxury environment while upholding all local liquor regulations and

Qualifications

• Excellent guest service and communication skills.
• Ability to handle cash and operate a POS system.
• Knowledge of beverage & liquor offerings.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Deliver food and beverage orders to guest lounges per hotel standards.
• Maintain knowledge of menu, liquor, and service standards.
• Resolve guest inquiries and ensure guest satisfaction.
• Maintain cleanliness and organization of assigned service areas.
• Assist in opening/closing side duties and restocking pools & beach stations.

Skills

Food & beverage service

Guest service

Alcohol knowledge

Communication

Teamwork

Tools

POS system

Job description

FAENA Hotels & Residences in Miami Beach is seeking an attentive Food & Beverage Server to deliver orders to guest lounges according to hotel specifications, courteously and efficiently. The role includes assisting with pool & beach service areas, restocking, and ensuring service standards are consistently met.

The position requires strong guest service skills, knowledge of beverages, and the ability to work in a fast-paced luxury environment while upholding all local liquor regulations and