Lux Pool & Beach Food & Beverage Attendant

Faena Hotels And Residences Llc; Miami Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Faena Hotels & Residences is seeking a dedicated Food & Beverage Server to deliver meals and beverages in guest lounges at the Pool & Beach area. You will assist with maintaining service standards, restocking, and ensuring exceptional hospitality for guests at the pool and cabanas.

Responsibilities include mastering liquor regulations, handling openings and closings, and collaborating with team members to provide seamless service while preserving the Faena guest experience.

Responsibilities

• Maintain knowledge of departmental policies/service procedures/standards.
• Maintain knowledge of equipment use and safety; use equipment as intended.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Be familiar with hotel services/features and local attractions to respond to inquiries.
• Know liquor regulations and responsible service, including prohibitions on minors and intoxicated persons.
• Complete opening and closing side duties as assigned.
• Retrieve alcoholic beverages and serve to guests.
• Open and serve wine/champagne bottles; make all varieties of coffee.
• Serve all food courses and non-alcoholic beverages to guests.
• Guide Bus person to ensure optimum service.
• Clear each course and reset tables promptly.
• Extend appreciation for guest patronage and invite them to return.

Job description

Faena Hotels & Residences is seeking a dedicated Food & Beverage Server to deliver meals and beverages in guest lounges at the Pool & Beach area. You will assist with maintaining service standards, restocking, and ensuring exceptional hospitality for guests at the pool and cabanas.

Responsibilities include mastering liquor regulations, handling openings and closings, and collaborating with team members to provide seamless service while preserving the Faena guest experience.