Pool & Beach Attendant- Free Parking

The Palms Hotel & Spa; Miami Beach (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated individual for a full-time role focused on guest service in a vibrant pool environment. This position emphasizes creating memorable experiences for guests while ensuring the pool area is impeccably maintained. You will be responsible for delivering food and beverages, engaging with guests, and upholding high service standards. Join a supportive team in a beautiful location where your contributions will enhance the guest experience and foster a welcoming atmosphere. If you thrive in a dynamic setting and have a passion for hospitality, this opportunity is perfect for you.

Benefits

Flexible Scheduling

Employee Discounts

Health Benefits

Paid Time Off

Training and Development Programs

Qualifications

• Previous food and beverage experience in a luxury hotel setting is an asset.
• Proficient in the English language; second language is an asset.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.

Responsibilities

• Greet guests in pool area and ensure cleanliness before opening.
• Service food and beverage, including order-taking and delivery.
• Maintain and clean pool or beach areas.

Skills

Guest Service Skills

Food and Beverage Knowledge

Teamwork

Problem-Solving

Basic Computer Knowledge

Physical Fitness

Education

Food Handling Certificate

Tools

Point of Sale Systems

Job description

Job Details

Job Location: Company Headquarters - Miami Beach, FL

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Any

About Us

The Palms Hotel & Spa combines genuine service, laid-back sophistication and oceanfront serenity into a 251-room vacation, meeting, and wedding destination where complete wellness and environmental awareness are at the center of each guest experience.

Privately owned and managed by a European family since over 25 years, The Palms is a AAA Four-Diamond rated hotel with a lush tropical pool area, a full-service beach operation, over 8,000SF of meeting and event space, an AVEDA lifestyle spa & salon, and ESSENSIA Restaurant & Bar, its signature natural gourmet eatery. The Palms Hotel & Spa is a member of Preferred Hotels & Resorts, a collection of the finest independent luxury hotels around the world, and Beyond Green, a global portfolio of planet Earth’s most sustainable hotels, and the recipient of Travel & Leisure’s World’s Best Award for six consecutive years.

Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of our family!

Qualifications

Job Summary

Responsible for greeting guests in pool area ensuring that entire area is clean and properly set up prior to the opening of the pool and ensuring guest satisfaction throughout the day.

Job Duties /Tasks / Results/ Responsibilities

• Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items.
• Checks station before, during and after shift for proper set-up and cleanliness.
• Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order.
• Retrieves order from kitchen, confirms its accuracy and delivers it to guests.
• Ensures guest satisfaction throughout the meal service.
• Follow all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Set up maintain and breakdown Pool and Beach.
• Provide Pool and Beach side service as schedule Inform guests about the hotel's facilities, policies and procedures
• Maintain and clean pool or beach areas. Set up and breakdown of pool or beach areas.
• Assist guests with chairs, towels and cushions.

Knowledge, Skills, Abilities Required

• Be courteous
• Show genuine care for all co-workers and guest(s)
• The ability to work well in a team environment
• Proficient in the English language. Second language is an asset.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.
• Maintain a professional appearance and manner at all times.
• Previous food and beverage experience in a luxury hotel setting is an asset.
• Knowledge of food and wine an asset.
• Team player and willing to help out other Food and Beverage outlets.
• Must possess outstanding guest services skills and professional presentation.
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Basic computer knowledge (Micros or other POS Systems).
• Must be of minimum age to serve alcohol according to state law.
• Must be physically fit in order to lift trays of food or food items up to 50 pounds.
• Must have a very flexible schedule including weekends and holidays.
• Food handling certificate is an asset.
• Excellent eye for detail and the ability to multi-task.
• Must maintain composure and objectivity under pressure.
• Must be effective at listening, understanding, and clarifying the concerns and issues raised by guests.
• Must be able to be outdoors for a long period of time.
• Proficient in the English language (verbal & written), second language is an asset

Physical Demands /Requirement

Most of the time spent standing, walking or there are some requirement to lift moderate weight (10-20 pounds)

Work Environment/ Conditions

Typically located in a comfortable area. There may be regular exposure to mild discomfort from factors such as dust, odors, extreme temperature, inclement weather, noise, or lights.

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail.

The hotel will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands.

While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision.

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.

While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. The team member will also come in contact with noxious and abrasive chemicals that must be handled properly to ensure the safety of the team member and others.