Pool Bartender

Hyatt Hotels Corporation; Miami Beach (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Andaz Miami Beach Resort & Spa is seeking a Pool Bartender to deliver exceptional beverage service in a vibrant poolside setting. Experience with bar operations and guest-facing service is essential, with knowledge of beverages and standards. The role emphasizes teamwork, safety, and guest satisfaction in a high-volume environment.

The ideal candidate will be passionate about hospitality, able to stand for extended periods, and available on varying shifts including weekends and holidays.

Qualifications

• Previous bartending experience in hotel, resort, beach club, or high-volume F&B environment preferred.
• Strong knowledge of alcoholic and non-alcoholic beverages and cocktail preparation.
• Knowledge of responsible alcohol service and applicable state/local regulations.
• Excellent guest service and interpersonal communication skills.

Responsibilities

• Adheres to safety and sanitation policies.
• Set up and maintain bar station; perform opening/closing side work.
• Provide prompt, professional and personalized service at a fast-paced pool environment.
• Interact with servers and managers to ensure efficient service delivery.
• Maintain knowledge of beverage menus, cocktails, wines, and promotions.

Skills

Bartending

Customer service

POS systems

Tools

Micros POS

Job description

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach Resort & Spa is looking for a Pool Bartender who are excited, qualified, hard-working individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros is beneficial but not required. The Pool Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests while delivering exceptional service in a fast-paced pool environment. This role ensures compliance with all beverage standards, maintains a clean and organized work area, and creates a memorable guest experience through engaging and attentive service.

Duties and Functions

• Adheres to all company safety and sanitation policies and procedures
• To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control
• Works as part of a team
• Portrays a positive, friendly, and professional attitude at all times, always smiles and greets guests warmly and genuinely
• Provides prompt, professional, friendly, and personalized service to our guests
• Provides help and support to all fellow colleagues
• Performs opening side work and sets up the bar station
• Attends and participates in any training sessions and department meetings
• Provides professional and exceptional food and beverage service
• Listens to guests and anticipates their needs
• Responds to guests’ questions and requests in a timely manner
• Proper serving of wine, beer, spirits, and cocktails with responsible alcohol awareness
• Properly executes closing procedures
• Completes closing side work and maintains a clean and organized workstation
• Mixes, garnishes, and serves alcoholic and non-alcoholic beverages according to company recipes and standards
• Verifies guest age requirements and ensures compliance with all alcohol service regulations
• Maintains a thorough knowledge of beverage menus, specialty cocktails, wines, beers, and promotions
• Processes guest orders accurately through the point-of-sale system
• Monitors guest consumption and exercises sound judgment when serving alcohol
• Maintains cleanliness and organization of the bar area, including equipment, glassware, and supplies
• Ensures adequate inventory of liquor, beer, wine, mixers, garnishes, and bar supplies throughout the shift
• Assists with inventory counts and restocking of products as needed
• Maintains proper sanitation and food safety standards at all times
• Handles cash, credit card transactions, and guest checks accurately
• Collaborates with servers, barbacks, supervisors, and managers to ensure efficient service delivery
• Maintains cleanliness of the pool bar, surrounding guest areas, and back-of-house beverage storage areas
• Responds promptly and professionally to guest concerns and resolves issues whenever possible
• Promotes hotel amenities, dining offerings, and beverage specials to enhance the guest experience
• Demonstrates flexibility and availability to work weekends, holidays, and varying shifts based on business demands
• Upholds the service standards and brand expectations of Andaz Miami Beach Resort & Spa
• Performs other duties as assigned by management to support pool and beverage operations
• Maintains a safe working environment and immediately reports accidents, hazards, or unsafe conditions
• Ensures all guests receive a memorable, engaging, and exceptional hospitality experience throughout their visit.

Qualifications

• Previous bartending experience in a hotel, resort, restaurant, beach club, or high-volume food and beverage environment preferred
• Strong knowledge of alcoholic and non-alcoholic beverages, cocktail preparation, and standard bar practices
• Knowledge of responsible alcohol service and applicable state and local regulations
• Excellent guest service and interpersonal communication skills
• Ability to work efficiently in a fast-paced, outdoor environment while maintaining attention to detail
• Ability to build rapport with guests and create memorable experiences
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Basic mathematical skills for cash handling and transaction processing
• Experience with POS systems, including Micros, preferred but not required
• Ability to stand and walk for extended periods of time
• Ability to lift, carry, push, and pull up to 50 pounds
• Flexible availability to work mornings, evenings, weekends, and holidays based on business needs
• Must obtain and maintain any required food handling and alcohol service certifications