Pool Attendant Server

Hersha Hospitality Management; Menlo Park (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in high-end hospitality is seeking a Pool Attendant Server. The role involves serving food and beverages to guests while ensuring compliance with guest service and sustainability standards. Ideal candidates will have prior food and beverage experience and a strong commitment to customer satisfaction.

Qualifications

• Previous food and beverage experience or equivalent training required.
• High School diploma or equivalent preferred.

Responsibilities

• Greet guests and take and serve beverage and food orders.
• Stock service stations with items such as ice, napkins, or straws.
• Follow cash handling and bank operating procedures.

Skills

Customer Service

Communication

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Pool Attendant Server

Serve food and beverages to guests in a courteous and friendly manner in accordance with established brand and hotel guest service and sustainability standards.

Potential Career Path

Bartender – Beverage Manager – Food and Beverage Manager

Essential Job Functions

• In charge of greeting guests and taking and serving beverage and food orders.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Stock service stations with items such as ice, napkins, or straws.
• Follow established cash handling and bank operating procedures.
• Perform side work duties according to determined side work schedules.
• Execute other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods.
• Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Work Environment and Context

• Work in an outdoor environment with exposure to various weather conditions.
• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Centrally located on the San Francisco Peninsula in the Menlo Park Gateway, Hotel Nia is redefining the expectation for high-end hospitality among Redwood City hotels in Silicon Valley.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.