Pool Attendant - Seasonal

PENN Entertainment, Inc.; Las Vegas (NV); Sur place; USD 30 000 - 40 000; Temps partiel

Résumé du poste

ViziRecruiter,LLC. is seeking enthusiastic individuals for customer service roles in a pool environment in Las Vegas. Candidates must possess at least one year of experience in customer service and be flexible to work all shifts, including nights and weekends.

The role involves ensuring compliance with standards, managing pool rentals, and delivering superior service to guests. Attention to detail and strong organizational skills are essential for this position.

Qualifications

• Must be at least 16 years of age.
• One year of experience in customer service or pool setting preferred.
• Excellent organizational skills with attention to detail.

Responsabilités

• Supports and promotes superior customer service.
• Ensures compliance with regulatory standards.
• Responsible for pool rentals and inventory management.

Connaissances

Customer service

Problem-solving

Organizational skills

Public relations

Attention to detail

Description du poste

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Responsible for all pool rentals, including, rafts, tubes, and lockers.
• Responsible for keeping inventory on all lost and found items.
• Ensures the overall safety of guests in pool area.
• Maintains supplies and ensures inventory is stocked and ordered as needed.
• Provides daily rotations and break schedules as necessary.
• Acts as communications center for guest calls, management, auxiliary departments and pool staff.
• Performs other job-related duties as assigned.

Requirements

• Must be at least 16 years of age.
• One year of experience in customer service or a pool setting is preferred.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Excellent organizational skills to function effectively under time constraints, with particular attention to detail.
• Effective listening abilities with strong judgment skills and good public relations skills with a good personality, enjoying opportunities to work with and assist people.
• Physical stamina and proper mental attitude to deal effectively with guests, management, vendors and employees while working under pressure and meeting deadlines.
• Must be able to withstand extreme sun & heat, cold, and inclement weather for long periods of time throughout the day.
• Basic understanding of computers and use of software.