Pool Attendant - Engaging Guest Experiences

Pyramid Global Hospitality

United States

On-site

USD 17,000 - 25,000

Full time

8 days ago

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Job summary

Pyramid Global Hospitality invites you to join The Belgrove in West Palm Beach as a Pool Attendant. This role focuses on maintaining a pristine pool area, delivering attentive guest service, and supporting housekeeping to ensure towels and amenities are ready for guests throughout the day.

As part of our team, you will engage with guests, uphold cleanliness standards, and work with colleagues to create memorable pool experiences.

Qualifications

Experience in a guest service role.
Engaging and energetic personality.
Ability to stand on feet for extended periods.
Ability to communicate effectively.
Ability to lift, carry and position loads of at least 25lbs.
Availability to work varied shifts including nights, weekends and holidays.

Responsibilities

Engage with guests to ensure their stay is going well.
Work as a team to enhance the guests experience.
Maintain an active presence around the pool area, ensuring cleanliness and guest satisfaction.
Work closely with housekeeping to ensure towels are clean and readily available.
Check in arriving guests to the pool area, helping them to identify as hotel/resort guests and to find available area for them to set up for the day.
Clean all areas in the prescribed manner while following department standard operating procedures.
Set up and break down the pool area to ensure a successful day.
Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
Always respond in a friendly, helpful manner to guests and other team members.