Pool Attendant (Aqua Crew Team)

Holiday Inn Club Vacations; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing family travel experiences! This role focuses on maintaining pool areas and engaging with guests to ensure their stay is enjoyable. Your attention to detail will shine as you keep the facilities clean and safe while providing exceptional customer service. If you are passionate about creating memorable moments for families and thrive in a dynamic environment, this position is perfect for you. Embrace the opportunity to contribute to a culture that values courage, caring, and creativity while enjoying excellent benefits and a supportive work atmosphere.

Benefits

Matching 401K

Employee Assistance Program

Paid Time Off

Travel Benefits

Tuition Reimbursement

Outstanding Company Culture

Qualifications

• Experience in water safety and guest service preferred.
• Certification in First Aid and CPR is a plus.

Responsibilities

• Clean and maintain pool facilities and public areas.
• Engage with guests to ensure a great vacation experience.
• Enforce pool safety rules and guidelines.

Skills

General water safety

Guest service experience

Attention to detail

Ability to follow procedures

Self-direction

Education

High School Diploma or GED

Job description

Orange Lake Resort
8505 W Irlo Bronson Mem Hwy
Kissimmee, FL 34747, USA

At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for cleaning and maintaining the appearance of pool facilities, public areas, and restrooms as well as engaging with guests to ensure a great vacation experience.

COMPANY BENEFITS:

• Matching 401K
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel Benefits, Discounts & FREE Vacations Points through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS:

• Consistently enforce all deck and pool safety rules in the pool area and pool slides.
• Clean and sanitize tables, patio furniture, exterior clubhouse patio areas, restrooms, and other common areas of the pool deck in compliance with company guidelines.
• Remove used guest pool towels from bins and replenish clean stock. Sweep walkways and other pathways to and from resort facilities. Pick up trash as found in common areas, empty trash containers, and replace trash bags as necessary.
• Engage and communicate with owners and guests regarding food & beverage, activities, and other functions property-wide while ensuring excellent customer service.
• Other duties as assigned.

QUALIFICATIONS:

• General water safety and guest service experience preferred.
• Certification in First Aid and CPR (HICV provides training)
• Ability to follow prescribed procedures and guidelines in accomplishing tasks as described above.
• Ability to be self-directed.
• Skill in attention to detail.

EDUCATION and/or EXPERIENCE:

• High School Diploma or GED
• Water safety, guest service, or custodial experience preferred

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.