Pool Attendant

Delta Downs Racetrack Casino Hotel; Vinton (LA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Paid time off

Health and Flexible Spending Account programs

Employee Assistance Program

Company stay discounts

Job summary

Delta Downs Racetrack Casino Hotel in Vinton, Louisiana is looking for a Pool Attendant to provide excellent service to guests at the pool. This role includes providing food and beverage service, maintaining cleanliness, and creating a warm and welcoming environment.

Ideal candidates will have at least one year of experience in hospitality, be knowledgeable about food and wine, and possess a flexible schedule. A comprehensive benefits package is offered, including health care plans and paid time off.

Qualifications

• Minimum of one year experience in the foodservice/hospitality industry.
• Good knowledge of food and wine. Experience at a luxury hospitality property.
• Must be of minimum age to serve alcohol.
• Superior professional appearance and manner, good character to work in a fast‑paced team.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Welcome and greet guests with a genuine smile and enthusiasm.
• Provide Food & Beverage service to guests in lounges and cabanas.
• Take accurate food and beverage orders and serve promptly.
• Ensure cleanliness of pool areas and contribute to safety protocols.

Skills

Food and Beverage service

Customer service

Knowledge of food and wine

Job description

The Pool Attendant is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas.

Responsibilities

• Welcome and greet the guest by name if known with genuine smile, eye contact, enthusiasm, and engaging expression
• Introduce first‑time guests to facilities and services
• Provide Food & Beverage service to guests in lounges and cabanas
• Present the menu with helpful explanations of dishes and beverages
• Take accurate food and beverage orders, input into POS system
• Serve drinks and food promptly, ensuring cleanliness of Pool areas
• Act as a liaison between guests, management, service staff, and the kitchen
• Demonstrate professionalism and attentiveness throughout the dining experience
• Perform side work and provide pool amenities
• Contribute to safety and sanitization protocols for a healthy work environment
• Create a welcoming and hospitable environment for guests.
• Set up and close the pool deck each shift according to Auberge standards.
• Assist guests with arrival to spa treatments on time
• Properly answer guest inquiries
• Provide the pool area with fresh, clean towels and remove dirty towels and other items from the pool area
• Ensure dirty linens are taken to laundry nightly and clean linen is always stocked
• Present the food and beverage menu. Take food and beverage orders from the guest, suggesting signature items.
• Ability to pick up, serve drink and/or food orders exactly as requested to the correct guest, briefly announcing each drink/food as it is presented.
• Replenish the beverages as necessary and check with guests for overall satisfaction.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Provide guests with “surprise and delights” hourly during their pool experience.
• Report any and all maintenance issues to management regarding pool/umbrellas/furniture/etc

Qualifications

• Minimum of one year experience in the foodservice/hospitality industry.
• Good knowledge of food and wine. Experience at a luxury hospitality property.
• Must be of minimum age to serve alcohol.
• Superior professional appearance and manner, good character to work in a fast‑paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Benefits

The comprehensive benefit package includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.