Pool Attendant

Kolter Hospitality Group; Sarasota (FL); On-site; USD 16,000 - 23,000; Full time

Job summary

The Westin Sarasota is seeking a Pool Attendant to assist guests at the pool and maintain towels, supplies, and a clean pool deck. The role emphasizes guest service, safety, and teamwork in a hotel setting.

Qualifications include a high school diploma or GED and prior pool or guest service experience. CPR/First Aid certification is preferred; ability to lift 20 lbs and carry 50 lbs; flexible schedule including weekends is required.

Qualifications

• High school diploma or GED
• Prior pool service or guest service experience, ideally in a hotel
• Flexible work schedule including weekends and holidays
• CPR and First Aid certification preferred
• Able to lift up to 20 lbs and carry up to 50 lbs

Responsibilities

• Greet guests arriving at the pool in a professional, friendly and engaging manner
• Anticipate guests’ needs and respond promptly
• Maintain positive guest relations at all times
• Maintain knowledge of daily house count, VIPs, arrivals/departures, hotel facilities and pool hours
• Obtain clean towels and transport to pool deck; fold and stack towels
• Set up and organize pool deck; arrange pool furniture, towels and umbrellas
• Remove trash and debris; sweep and mop pool deck; ensure restrooms are clean and stocked
• Follow pool safety procedures and assist with first aid when needed
• Assist with closing duties and return soiled towels to Laundry

Skills

Guest service

Oral communication

Physical stamina

CPR/First Aid (preferred)

Education

High school diploma or GED

Job description

Job DetailsJob Location: The Westin Sarasota - Sarasota, FL 34236Position Type: Full TimeSalary Range: $14.00 - $14.00 HourlyJob Shift: AnyJob Category: Hospitality - HotelPosition Summary: Assist all guest at poolside with towels and seating. Maintains the cleanliness and organization of all supplies, equipment and work areas and ensures guest safety and enjoyment.

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Essential functions:

• Greets all guest arriving at the pool in a professional, friendly and engaging manner.
• Anticipates guests’ needs, responds promptly and acknowledges all guests, however busy and whatever the time of day.
• Maintains positive guest relations at all times.
• Maintain complete knowledge of daily house count, VIP’s in-house, arrivals/departures, all hotel facilities and services, and hours of operation for each F&B outlet.
• Obtain clean towels from Laundry and transport to pool deck; fold and stack towels.
• Open, set-up and organize pool deck.
• Set-up pool furniture, towels and umbrellas.
• Remove trash and debris from all work areas and pool facility.
• Sweep, wash down, mop and clean the pool deck; use squeegee to dry decks.
• Check pool restrooms and shower areas throughout shift for supply levels, cleanliness and working order. Notify the proper departments with any needs.
• Adheres to all pool safety standard, including safety procedures for adverse weather conditions.
• Collects dirty towels left on chairs and pool deck.
• Utilize first aid and lifesaving procedures when situations demand.
• Complete closing duties. Return soiled towels to Laundry.

QualificationsQualifications:

Education: High school diploma or GED.

Experience: Prior experience working pool service and/or guest service experience, preferably in a hotel environment.

• - Able to work a flexible work schedule, including weekends and holidays.
• - Excellent guest service skills and oral communication skills.
• - Ability to lift up to 20 lbs. and carry up to 50 lbs.
• - Ability to walk or stand for prolonged periods of time.
• - CPR and First Aid certification preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.