Pool Attendant

Gale Hotels; Miami (FL); On-site; USD 18,000 - 24,000; Full time

Job summary

Gale Hotels is seeking a Pool Attendant to monitor pool activities, enforce rules, and assist guests with information about amenities and procedures. The role requires CPR/First Aid certification, strong customer service, and the ability to act calmly in emergencies.

The position involves cleaning, maintenance tasks, and coordinating with staff during emergencies, with opportunities to help maintain a safe and enjoyable pool environment for guests.

Qualifications

• Certification in CPR and First Aid is required.
• Previous lifeguard or pool attendant experience preferred.
• Strong communication and customer service skills.
• Ability to enforce rules and stay calm in emergencies.
• Physical ability to perform cleaning, lifting, and emergency response tasks.

Responsibilities

• Monitor pool activities to ensure the safety of all swimmers.
• Enforce pool rules and regulations, emphasizing proper conduct and facility usage.
• Instruct pool users on proper behavior and address rule violations promptly.
• Provide information to patrons regarding facility amenities, rules, and procedures.
• Assist with inquiries, resolve concerns, and enhance guest experience.
• Perform regular cleaning tasks to maintain a clean pool area.
• Report equipment malfunctions and maintenance issues promptly.
• Possess and maintain CPR and First Aid certification.
• Implement emergency procedures as needed and coordinate with emergency services.
• Ensure pool equipment, life-saving devices, and toys are in good condition.
• Store and organize equipment for easy access.
• Maintain towels and covers stock; perform laundry as needed.

Skills

Lifeguard experience

CPR/First Aid

Customer service

Rule enforcement

Physical fitness

Bilingual English/Spanish (preferred)

Education

High school diploma or equivalent

Lifeguard training desirable

Job description

Current job opportunities are posted here as they become available.

The Pool Attendant is responsible for ensuring the safety and enjoyment of individuals using the recreational pool. This role involves monitoring pool activities, enforcing safety rules, assisting patrons, and performing maintenance tasks.

RESPONSIBILITIES:

• Monitor pool activities to ensure the safety of all swimmers.
• Enforce pool rules and regulations, emphasizing proper conduct and facility usage.
• Instruct pool users on proper behavior, address rule violations promptly, and maintain a professional demeanor.
• Provide information to patrons regarding facility amenities, rules, and procedures.
• Assist with inquiries, resolve concerns, and enhance the overall experience for pool-goers.
• Perform regular cleaning tasks to maintain a clean and organized pool area.
• Report equipment malfunctions and maintenance issues promptly.
• Possess and maintain certification in CPR and First Aid.
• Implement emergency procedures as needed and coordinate with emergency services when necessary.
• Ensure all pool equipment, including life‑saving devices and pool toys, is in good condition.
• Properly store and organize equipment for easy access and use.
• Maintain pool fully stocked with towels and covers at all times.
• Perform laundry as needed.

QUALIFICATIONS:

• Previous experience as a lifeguard or pool attendant is preferred.
• Certification in CPR and First Aid is required.
• Strong communication and customer service skills.
• Ability to enforce rules and maintain a calm demeanor in emergencies.
• Physical ability to perform tasks such as cleaning, lifting, and responding to emergencies.

EDUCATION:

• High school diploma or equivalent is required.
• Lifeguard certification or relevant training programs are highly desirable.

LANGUAGE SKILLS:

• Excellent verbal and written communication skills in English and Spanish (preferred).

REASONING ABILITY:

• Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners.
• Ability to work well under pressure and respond quickly and effectively to emergency situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Stand for extended periods of time and lift up to 50 pounds.
• Perform routine maintenance on pool equipment, which may require bending, stooping, and reaching.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties other duties as necessary.

This candidate for this position is an at‑will employee and subject to termination with or without cause or notice.