Pool Attendant

Caesars Entertainment; Danville (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Pool Attendant to ensure guest satisfaction and safety at their upscale hotel pool. This role involves greeting guests, managing seating, and maintaining cleanliness while providing exceptional customer service. The ideal candidate will possess strong communication skills and the ability to remain alert in a dynamic environment. Join a team that values integrity and teamwork, and contribute to creating memorable experiences for guests in a vibrant setting. If you thrive in a fast-paced atmosphere and are passionate about hospitality, this opportunity is perfect for you.

Qualifications

• Must possess good written and verbal communication skills.
• Ability to remain alert and calm during emergencies.
• Schedule flexibility including evenings and weekends.

Responsibilities

• Greet guests and manage seating arrangements at the pool.
• Maintain cleanliness and monitor safety in the pool area.
• Assist guests with towels and ensure pool rules are followed.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Visual Monitoring

Education

High School Diploma or GED

Casino/Hotel Experience

Experience in Upscale Hotel

Job description

ESSENTIAL JOB FUNCTIONS:

• Greet guests and determine the number in their party
• Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest
• Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
• Monitor pool area for seating availability, service, safety, and well being of guests.
• Remains alert to all activity occurring within their assigned section of the pool area throughout their shift.
• Treats customers with courtesy and respect at all times.
• Notifies the manager immediately of any problems at the pool requiring any extra ordinary attention (i.e., guest injury, guest employee conflict, etc.).
• Ensures all guests follow pool rules (i.e., diving board safety, running, horseplay, etc.).
• Place towels and chairs in desired locations in the pool area for guests
• Take in all chairs at the end of the day (stack and cover with the tarp).
• Stock pool registration counter with all needed supplies (i.e., folded towels, receipts, log sheets, etc.).
• Clean all brass and metal rails in the pool area.
• Sweep the pool area (clearing all debris) as needed.
• Collect all used items and dispose of properly, (i.e., cups and paper items in the trash, towels in used towel carts, etc.).
• Change pool status sign (open at the beginning of the day and close at the end of the day).
• Assist technician in keeping appearance of the pools up to hotel standards.
• Receive hotel guests at the pool counter, distribute towels and facilitate lotion sales as needed
• Additional related duties as requested by the pool manager or supervisor.

QUALIFICATIONS:

• Visual abilities needed to effectively monitor the activity taking place in the pool area (and make pool rescues if needed).
• Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.
• Must be able to get along well with co-workers. Possess well-developed interpersonal skills
• Must possess good written and verbal communication skills and be able to read, write fluently in English
• Receive instructions and hear inquiries from guests, clients, or staff.
• Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

EDUCATION/EXPERIENCE:

• HS diploma or GED.
• Casino/Hotel experience preferred.
• Experience within an upscale hotel preferred.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Tolerance to work outdoors in heat
• Stand and move throughout the pool area as required during an assigned shift in an efficient, expedient manner, regardless of extremes in temperature
• Good communication and people skills required.
• Handle sensitive situations relating to staff and guest problems, in a timely manner
• Read, write, speak, and understand English.
• Operate in mentally and physically stressful situations.
• Respond to visual and aural cues
• Work in cold & hot temperatures
• Possibly be exposed to second hand smoke
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.