Pool Attendant

BHC; Charleston (SC); Hybrid; USD 26,000 - 38,000; Full time

Job summary

The Charleston Place is seeking a Pool Attendant to greet guests warmly, escort them to poolside seating, and maintain a welcoming, luxury pool environment. You will support pool operations, manage towels, and assist theFood & Beverage team during busy periods with knowledge of daily specials and menu items.

Candidates should have a high school diploma, excellent English communication, and a friendly, professional demeanor.

Qualifications

• Must have a high school diploma or equivalent.
• Clear and effective English communication with guests, suppliers, and colleagues.
• Friendliness, efficiency, and courteous service to guests.
• Ability to memorize and explain extensive food, beverage and daily specials to guests.
• Remain calm under pressure; be organized and self-motivated.
• Positive attitude and ability to initiate light conversation with guests.
• Basic knowledge of Charleston and surrounding areas.
• Good communication skills (verbal and written).
• Foreign language skills a plus.

Responsibilities

• Greet guests warmly and escort to tables or poolside loungers.
• Set up and maintain poolside lounge chairs and towel inventory.
• Provide support to food & beverage servers during busy periods.
• Maintain knowledge of menu items, ingredients, and specials.
• Clear, bus, and reset tables; polish silverware and glassware.
• Adhere to Forbes Standards for service and presentation.

Skills

English communication

Customer service

Verbal communication

Written communication

Guest interaction

Teamwork

Remain calm under pressure

Light conversation with guests

Local knowledge (Charleston area)

Education

High school diploma or equivalent

Job description

## Pool AttendantApply: The Charleston Place: Full time: Posted Yesterday: R-103302The primary role of the **Pool Attendant** at **The Charleston Place**, is to ensure all guests are greeted and served in a friendly and courteous manner using appropriate procedures, in accordance with restaurant standards.**DUTIES & RESPONSIBILITIES****Guest Experience & Service Excellence*** Greet all guests with a genuine, warm welcome and use their names whenever possible.* Escort guests to their designated tables or poolside lounge chairs promptly.* Anticipate guest needs, respond quickly, and acknowledge every guest regardless of how busy the deck is.* Provide consistent, efficient, and courteous service that strictly adheres to Forbes Standards.**Poolside Operations & Setup*** Set up, arrange, and maintain poolside lounge chairs throughout the day.* Distribute hourly amenities and refreshments to guests lounging by the pool.* Manage towel inventory by picking up fresh towels and returning soiled ones for laundering.* Stock necessary side stands with essential supplies to ensure smooth operations.**Food & Beverage Support*** Assist food and beverage servers during busy meal periods to ensure timely service.* Maintain a thorough knowledge of all menu items, ingredients, daily specials, and beverages.* Clear, bus, and reset tables quickly to keep the dining and lounge areas pristine.* Polish silverware and glassware to maintain luxury presentation standards.**REQUIRED SKILLS & ABILITIES:*** High school diploma or equivalent* Ability to communicate effectively in English with hotel guests, suppliers, and colleagues.* Provide friendly, efficient and courteous service to guests.* Proficient in memorizing and articulately explaining extensive food, beverage, ingredient, and daily special options to guests.* Ability remain calm under pressure, be organized, self-motivated and work well with others.* Possess a strong positive attitude and ability to initiate light conversation with guests.* Basic knowledge of Charleston and surrounding areas.* Good communication skills both verbal and written* Additional foreign language skills a plus.**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds.* Must be able to resolve problems, handle conflict, and make effective decisions under pressure.* The role may require extended periods on your feet, especially during peak hotel hours or events.* Clear vision is important for reading reports, analyzing data, and overseeing Pool activities.* Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.*Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.*