Pool Attendant

Viejas Casino & Resort; Alpine (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Viejas Casino & Resort recherche un Pool Attendant pour entretenir l'aire de la piscine tout en fournissant une expérience exceptionnelle aux clients. Ce poste requiert un bon sens de l'organisation, d'excellentes compétences en communication et la capacité de travailler sous pression. Les candidats doivent être prêts à suivre une formation pour obtenir des certifications de sécurité. Si vous êtes passionné par le service à la clientèle et l'hospitalité, nous vous invitons à postuler.

Qualifications

• Doit être formé et certifié en CPR/Lifesaving.
• Trois mois d'expérience liée et service client requis.

Responsibilities

• Maintient l'apparence de la piscine et assure la propreté.
• Interagit avec les invités pour garantir leur confort.
• Inspecte la piscine pour la sécurité des invités.

Skills

Communication

Détail

Travail en équipe

Autonomie

Education

High school diploma or GED

Job description

Pool Attendant

Hotel and Spa

Alpine, CA • ID: 9603-954 • Full-Time/Regular

GENERAL SUMMARY

Maintains the appearance of the pool deck daily while assisting guests. Ensures a clean, safe, and fun environment for guests at the pool.

CORE SCOPE OF POSITION

• Greets guest, distributes towels, and assists them in finding seats.
• Cleans furniture, tables, decks, pool tiles, shower tiles, and surrounding areas.
• Scrubs the pool deck and removes the debris from the pool.
• Collects and replenishes pool towels.
• Removes trash, cups, and other items.
• Ensures pool cleanliness at all times. Inspects the pool area for safety.
• Attends brief staff meeting for update on ongoing hotel activities and promotions.
• Attends all scheduled training sessions and meetings and is prepared to practice swim and rescue skills.
• Periodically checks on guests to ensure comfort.
• Monitors use of facility and address and/or reports potential hazards to help ensure guest safety.
• Responds and resolves guest issues, refers guests to management as needed.
• Ensures guest expectations are exceeded by catering to the guests’ needs.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines.
• Performs all other duties as assigned

STYLE SERVICE COMMITTMENT

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

INTERACTION

• Interacts with internal/external guests and peer groups.

SUPERVISION

• Does not provide supervision to others.

Required Skills

KNOWLEDGE AND SKILLS

• Good verbal, written, and interpersonal communication skills.
• Detail-oriented, organized, self-motivated, and values teamwork.
• Ability to multi-task and work in a fast-paced environment.
• Must be willing to be trained and become CPR/Lifesaving certified.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.

Required Experience

EDUCATION/CERTIFICATION

• High school diploma or general education degree (GED) required.
• Must be able to be certified in blood borne pathogens/bio-hazardous material clean up (training will be provided).

EXPERIENCE

• Three or more months of related experience and/or training.
• Guest service experience.