Polish-Speaking Digital Trust & Safety Specialist — Sofia

Mercier Consultancy Group; United States; Remote; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Relocation Package

€1,500 Signing Bonus

Monthly Performance Bonus

Fully Paid Training

Job summary

Mercier Consultancy Group is seeking a Polish-speaking Digital Trust and Safety Specialist to join a global social media team in Sofia, Bulgaria. You will monitor content, investigate safety reports, and collaborate with international teams to improve safety standards.

The role requires native or fluent Polish, strong English skills, and a deep understanding of digital safety trends. Eligible candidates should be prepared for relocation and full-time employment.

Qualifications

• Polish language fluency (native or fluent).
• Excellent English proficiency.
• Background in moderation, customer support, or content analysis.
• Strong understanding of social media landscape and digital safety trends.
• Willingness to relocate and reside in Sofia, Bulgaria.

Responsibilities

• Monitor and moderate social media content to ensure compliance with global community standards.
• Investigate and resolve reports regarding user safety, policy violations, and digital abuse.
• Collaborate with international teams to refine safety protocols in the fast-paced social media industry.
• Analyze emerging trends in online harm to provide actionable insights for improving platform integrity.
• Maintain high accuracy and privacy in handling sensitive content.

Skills

Polish language

English language

Moderation

Customer support

Content analysis

Digital safety

Multicultural adaptability

Job description

Mercier Consultancy Group is seeking a Polish-speaking Digital Trust and Safety Specialist to join a global social media team in Sofia, Bulgaria. You will monitor content, investigate safety reports, and collaborate with international teams to improve safety standards.

The role requires native or fluent Polish, strong English skills, and a deep understanding of digital safety trends. Eligible candidates should be prepared for relocation and full-time employment.