Polish Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; United States; Remote; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Relocation Package

€1,500 Signing Bonus

Monthly Performance Bonus

Fully Paid Training

Job summary

Mercier Consultancy Group is seeking a Polish-speaking Digital Trust and Safety Specialist to join a global social media team in Sofia, Bulgaria. You will monitor content, investigate safety reports, and collaborate with international teams to improve safety standards.

The role requires native or fluent Polish, strong English skills, and a deep understanding of digital safety trends. Eligible candidates should be prepared for relocation and full-time employment.

Qualifications

• Polish language fluency (native or fluent).
• Excellent English proficiency.
• Background in moderation, customer support, or content analysis.
• Strong understanding of social media landscape and digital safety trends.
• Willingness to relocate and reside in Sofia, Bulgaria.

Responsibilities

• Monitor and moderate social media content to ensure compliance with global community standards.
• Investigate and resolve reports regarding user safety, policy violations, and digital abuse.
• Collaborate with international teams to refine safety protocols in the fast-paced social media industry.
• Analyze emerging trends in online harm to provide actionable insights for improving platform integrity.
• Maintain high accuracy and privacy in handling sensitive content.

Skills

Polish language

English language

Moderation

Customer support

Content analysis

Digital safety

Multicultural adaptability

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in executive search and high-volume recruitment, consistently delivering excellence for those seeking the best jobs in Bulgaria and beyond.

Job Overview

We are currently looking for a motivated professional to join a global Social Media giant as a Polish Speaking Digital Trust and Safety Specialist. This Polish Speaking Digital Trust and Safety Specialist position in Bulgaria offers a unique opportunity to shape the online safety landscape while enjoying a high quality of life in a vibrant, historic capital city.

Key Responsibilities

• Monitor and moderate social media content to ensure compliance with global community standards.

• Investigate and resolve reports regarding user safety, potential policy violations, and digital abuse.

• Collaborate with international teams to refine safety protocols within the fast-paced social media industry.

• Analyze emerging trends in online harm to provide actionable insights for improving platform integrity.

• Maintain high accuracy and efficiency in handling sensitive content while adhering to strict privacy guidelines.

• Translate complex policy updates for Polish-speaking users to maintain transparency and community trust.

• Participate in team briefings to stay aligned with the latest safety measures and company directives.

• Native or fluent Polish (spoken and written).

• Valid EU passport (mandatory).

• Strong proficiency in English to communicate within our global office environment.

• Previous experience in moderation, customer support, or content analysis is highly advantageous.

• Deep understanding of the social media landscape and digital safety trends.

• Ability to thrive in a multicultural workspace while residing in Sofia for these Polish-speaking jobs.
  What We Offer

• Competitive Monthly Salary.

• Fully Paid Training.

• Health Insurance.

• Fully Paid Relocation Package (flight, transfer, hotel) to help you start your career in Bulgaria.

• Monthly Performance Bonus for high-achieving specialists.

• €1,500 Signing Bonus (one-time) for all successful new hires.

• And Much More, including international networking opportunities and professional development.
  Life in Bulgaria

Sofia is an extraordinary destination, blending ancient history with a modern, fast-growing economy. Choosing one of our Polish-speaking jobs in this city means enjoying a vibrant social life, affordable living costs, and a Mediterranean-influenced climate that ensures Bulgaria remains one of the most attractive locations for expats. Whether you are exploring the stunning Vitosha Mountain or enjoying the city's bustling cafe culture, Bulgaria provides an exceptional backdrop for your personal and professional growth.

Our comprehensive relocation package simplifies your move to Bulgaria, allowing you to focus entirely on your new career. From the world-class culinary scene to the rich cultural heritage found in every corner, you will find that living and working in Bulgaria offers a unique blend of adventure and stability. Join us and experience why Bulgaria is the premier choice for your next international career move.