Insurance Service Specialist

AAA Auto Club Enterprises; Santa Maria (CA); On-site; USD 28,819 - 31,698; Full time

Benefits offered by this job

Health coverage for medical, dental, vision

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises is looking for a customer service professional in Santa Maria, California. The role includes providing insurance service and clerical support, assisting with inquiries, and processing payments. Qualified candidates must have a high school diploma, experience in sales is preferred, and proficiency in Microsoft Office is required. The starting pay range is $20.92 – $23.01 per hour, with eligibility for performance incentives. Benefits include health coverage, 401(K) plans, and employee discounts.

Qualifications

• Experience in a sales environment strongly preferred.
• Ability to obtain a Property & Casualty License.

Responsibilities

• Maintain and service insurance policies.
• Verify new business applications.
• Process insurance and membership payments.
• Update electronic member information.
• Maintain filing systems and typing.

Skills

Proficient in Microsoft Office

Excellent communication skills

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Overview

The Auto Club is seeking a goal-oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.

Training

Our comprehensive and employee-centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Qualifications

• High school diploma or equivalent required.
• Experience working in a sales environment strongly preferred.
• Must be proficient in using Microsoft Office software products.
• A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer
• Ability to obtain a Property & Casualty License

Compensation

The starting pay range for this position is $20.92 – $23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Equal Opportunity and Inclusion

• AAA is an Equal Opportunity Employer.
• Our organization participates in E-Verify.
• The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).