Policy Service Associate

Hub International; Blackfoot (ID); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401k match

Parental leave

Medical / dental / vision

Wellness program

Paid vacations & holidays

Job summary

HUB International seeks a Policy Service Associate to provide administrative and clerical support to the Account Management & Service team. You will work with Account Managers to process service requests, endorsements, cancellations and binders, and maintain client files.

You will also learn to use carrier websites for online quoting and work toward independent handling of a book of business, with HUB paying for a Property & Casualty license if needed.

Qualifications

• High school diploma or GED; some college preferred.
• At least 2 years of office/administrative experience.
• Insurance experience is preferred but not required.
• Ability to obtain a Property & Casualty license; HUB pays for it.

Responsibilities

• Provide administrative and clerical support to department members.
• Assist Account Managers by processing client service requests (endorsements, cancellations, binders).
• Request worksheets and experience modifications at renewal; verify and maintain files.
• Help maintain client relationships and learn carrier quoting websites.
• Develop independence and contribute to handling own book of business over time.

Skills

Office administration

Communication skills

Customer service

Microsoft Office

Education

High school / GED

Some college

Tools

Microsoft Office Suite

Outlook

Job description

WHO IS HUB?

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities.

HUB International was born in 1998 with the merger of 11 privately held insurance brokerages and has since grown to one of the largest brokers in the world. We are a network of more than 400 integrated brokerages across North America - all carrying the HUB banner.

Our structure gives us the technology and expertise of a large firm but still maintains the local flavor of each of our offices, enabling our teams to preserve their own unique regional culture.

HUB Gives!

Service is one of our founding values - not an abstract concept but a commitment. And we believe that no one deserves that commitment more than our clients and the communities in which we all live and work. Each regional hub has adopted projects in their regions which allow them to give, volunteer, engage, and serve their communities.

ABOUT THE OPPORTUNITY:

The Policy Service Associate will provide administrative and clerical support to department members. Works directly with Account Managers to assist in processing client requests for service; processing endorsements, cancellations, and binders; requesting worksheets and experience modifications at renewal; verifying and maintaining account files. Assist with maintaining client relationships. Learning to use carrier websites for online quoting. Learning to become more independent and proficient at tasks performed for others for the purpose of serving clients directly in the future and handling own book of business. The Policy Service Associate takes primary direction from assigned mentor.

WHAT YOU BRING TO THE TABLE:

You are perfect for this opportunity if you hold a high school diploma/GED (some college preferred), and at least 2 years of office/administrative experience. Insurance experience is preferred but not required, and you will be required to obtain a Property & Casualty license if you don't already have one which HUB will pay for you to acquire. We will allocate business hours to studying for this exam as well.

Additionally, if you have excellent communication and interpersonal skills with the ability to work in a team environment, and if you can hold your own while working on a computer (Microsoft Office Suite and Outlook), you will find our HUB culture a great fit. If this describes you, then keep reading.

WHAT DOES HUB OFFER YOU?

At HUB, we believe in giving our employees the room and space they need to do their job. We believe in paying a fair wage with bonus opportunities and offering great benefits like:

• 401k plan where the Company matches 50% of the first 6% you contribute
• Paid parental leave
• Medical, dental, and vision options
• Robust wellness program
• Paid vacation, paid holidays, floating holidays and more!

We offer a large selection of benefits that are customizable to fit your personal needs - a portfolio of both comprehensive and affordable choices.

Our work environment encourages critical and independent thinking, problem-solving and project-management. We trust our employees to make good decisions for our clients, and we give them the space to do that. Our work atmosphere is comfortable and offers a "dress for your day" policy as well as a flexible work schedule.

LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.

Department Account Management & Service

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

E-Verify Program

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HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.