Policy & Product Excellence Lead (Ad Tech)

Google

Sunnyvale (CA)

On-site

USD 140,000 - 204,000

Full time

3 days ago

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Job summary

Google’s gTech Ads team is hiring a senior policy and program manager to support our Ads product stack globally. You will influence policy enforcement improvements, partner with trust and safety, APAS, and Ads Platform teams, and help translate complex policies into clear guidance for advertisers.

This full-time onsite role requires a Bachelor’s degree and 8 years in customer-facing or technical project management, plus experience managing multi-stakeholder engagements and data-driven decision

Qualifications

Bachelor’s degree or equivalent practical experience.
8 years of experience in an internal or external customer-facing role or technical project management.

Responsibilities

Influence product/platform improvements to positively impact the Customer experience; trust and safety, APAS and Ads Platform teams to improve Policy Enforcement accuracy.
Identify opportunities for Policy simplification and improve external policy communications by working with trust and safety.
Identify model improvement opportunities for increased accuracy and precision by working with APaS.
Lead the partnership with gTech and gTech Ads Leadership to set and manage expectations in alignment with their goals, and ensure Policy plans are future-ready based on those goals.
Lead the partnership with gTech practitioners to drive operational readiness towards policy launches and changes. Manage and deliver on the service metrics for Policy, and drive exceptional customer satisfaction.