Policy & Customer Service Specialist — Flexible Schedule

State Farm Agent; St. Louis (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team is seeking a Customer Service Representative to join Tom Bond - State Farm Agent in St. Louis, MO. You will deliver exceptional customer experiences, assist with policy information, and help customers with changes while coordinating with the agency team.

This busy office offers a path for growth, a flexible schedule, and training to advance your insurance career in a supportive environment.

Qualifications

• Communication and interpersonal skills are essential for interacting with clients and colleagues.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience is preferred and valued.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm Agent Team is seeking a Customer Service Representative to join Tom Bond - State Farm Agent in St. Louis, MO. You will deliver exceptional customer experiences, assist with policy information, and help customers with changes while coordinating with the agency team.

This busy office offers a path for growth, a flexible schedule, and training to advance your insurance career in a supportive environment.