Policy and Control Manager

Bci Miami; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

A financial institution in Miami is looking for a Policy and Control Manager. This role involves designing and implementing internal governance frameworks to mitigate operational risks while ensuring compliance with regulations. The ideal candidate will have 5-8 years of experience in risk management, excellent analytical skills, and proficiency in both English and Spanish. Offering a dynamic work environment, this position requires effective policy communication and collaboration with various stakeholders.

Qualifications

• 5–8 years in risk management, internal audit, compliance within a bank in the US.
• Capability in data analysis and using formulas in Microsoft Excel.
• Experience in drafting and finalizing regulatory policies that are accessible.

Responsibilities

• Design and oversee internal governance framework and controls.
• Facilitate audits and liaise among stakeholders.
• Propose and ensure compliance of branch policies.
• Translate complex policies into understandable training.
• Conduct Risk and Control Self-Assessments.

Skills

Analytical skills

Bilingual (English and Spanish)

Risk management

Policy drafting

Change management

Education

Bachelor's degree in Finance, Business, Law, or related field

Tools

Microsoft Office Suite

Google Suite

Job description

About Bci

Bci provides financial services to individuals and corporations. We focus on being a global leader in innovations and personalized client experience and, with more than 10,500 employees, Bci is recognized as one of the best companies in which to work and develop a career. It is the third largest privately owned bank in Chile, and it has more than 300 branch offices throughout Chile and representative offices in other countries.

Bci is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

JOB SUMMARY

As the Policy and Control Manager, you will be the architect of our internal governance framework. Designing, implementing, and overseeing the controls that protect the institution from operational and regulatory risk. The Policy and Control Manager is responsible for formulating and interpreting internal policies to ensure they remain ahead of the curve in a rapidly shifting US financial landscape. The Policy and Control Manager leads the coordination and facilitation of audits and remediation efforts, serving as a principal liaison among auditors, regulators, and internal stakeholders.

DUTIES OF THE POSITION

• Propose draft policies and review and ensure annual updates of all branch policies to ensure compliance with federal and state regulations (e.g., OCC, Federal Reserve, CFPB).
• Oversee the governance document architecture and lifecycle for the Branch.
• Ensure that proper controls, procedures, processes, and training are adhered to.
• Assist the teams by effectively leading a change management process to ensure compliance with regulatory requirements and effective process development.
• Design and implement the strategic framework for control effectiveness testing, and advise senior management on root‑cause analysis and remediation priorities.
• Identify emerging risks within the institution and work with the appropriate teams to proactively adjust controls to keep the "risk appetite" within bounds.
• Lead the tracking, escalation, and resolution of GRC related issues, including self‑identified issues, second and third lines of defense (2LoD, 3LoD) audit findings, and regulatory examination recommendations.
• Translate complex policy jargon into "plain English" training for staff to foster a culture of compliance across all levels.
• Lead the end‑to‑end Risk and Control Self‑Assessment (RCSA) process, ensuring all operational risks are identified, documented, and mapped to corresponding controls.
• Highly analytical that allows the identification of spotting potential weaknesses in processes and in the control environment.
• Ability to work with minimal supervision.
• Work effectively in a high impact and evolving environment.
• Provide high‑level, independent counsel to senior leadership and management committees on significant policy deviations and emerging risk issues to influence strategic decision‑making.
• Ability to understand, speak, read and write English and Spanish.
• Deliver key presentations and provide authoritative guidance on policy and compliance to senior management, committees, and external parties (e.g., regulators, auditors).
• Assume evolving duties and responsibilities of position.
• Work all hours required to fulfill job duties and responsibilities (including, weekends, evenings and holidays as needed).
• Travel as required.
• Provide coverage for other positions as requested.
• Ability to carry and lift boxes and objects that may weigh between 10 and 25 pounds.
• Perform additional duties and responsibilities as assigned by management.

Compliance Responsibilities

In the performance of their duties, all Bci - Miami Branch staff members are required to comply with all state and federal regulatory and legal requirements, including the Bank Secrecy Act, the Federal Election Campaign Act of 1979, the Foreign Corrupt Practices Act, and the Bank Bribery Amendments Act. Additionally, all staff members must comply with the Bci’s Personnel Manual and Code of Ethics and other policies of Bci which are either currently in place or which may become effective during the staff member’s employment.

Computer

Ability to operate a PC and use the common Microsoft Office products (Word, Excel and PowerPoint) as well as the Google Suite equivalents (Docs, Sheets, Slides).

Education

Bachelor’s degree in Finance, Business, Law, or a related field required.

Certifications/Licenses

Relevant certifications are a plus but not required.

Experience

• 5–8 years in risk management, internal audit, internal control, or compliance within a bank or credit union established in the US.
• Capable of using formulas to conduct quick data analysis in Microsoft Excel; must be comfortable doing lookups and pivot tables.
• Demonstrated experience in drafting, editing, and finalizing complex legal and regulatory policies that are both legally sound and highly accessible (readable) for a general employee audience.