POLICE SERVICES OFFICER

City of Torrance; Torrance (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

The City of Torrance seeks Police Services Officers to support the Torrance Police Department. This non-sworn public safety position performs prisoner booking and care, property and evidence management, parking enforcement, court liaison services, subpoena processing, community outreach, vehicle fleet coordination, and public assistance.

It serves as a key contact for the public while upholding safety and procedures.

Qualifications

• Graduation from high school or possession of a GED Certificate.
• No specific experience required; public interaction is desirable.
• Standards and Training for Corrections Core Course must be completed within the first year.

Responsibilities

• Booking and care of prisoners, and handling property and evidence.
• Parking enforcement, court liaison, and subpoena processing.
• Community outreach and public assistance; serve as a public contact point.
• Maintain accurate records and ensure procedures are followed; adapt to diverse populations.

Skills

Customer service

Public relations

Communication

Judgment

Integrity

Multitasking

Education

High School Diploma or GED

Job description

Description

The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today. The City of Torrance is seeking dedicated Police Services Officers to join the Torrance Police Department! The Torrance Police Department is currently accepting applications from all qualified candidates to support both current and future staffing needs. For this recruitment, there is an increased need to fill assignments that involve the supervision of female inmates. As a result, female applicants are strongly encouraged to apply.

Department

The Torrance Police Department has been proudly serving the community of Torrance for over 80 years. Known for its low crime rates, the City of Torrance consistently ranks amount the safest cities in the nation! Joining the Torrance Police Department will give you the opportunity to be part of a progressive, professional law enforcement agency that spans an area of 22 square miles and serves more than 147,000 residents. The Torrance Police Department strives to remain at the forefront of policing by providing our officers with the latest in public safety equipment and technology, and by providing our officers with the best law enforcement training available.

Position

The Police Services Officer is a non-sworn public safety position that provides essential operational and administrative support to the Police Department. Incumbents perform a wide range of duties including prisoner booking and care, property and evidence management, parking enforcement, court liaison services, subpoena processing, community outreach, vehicle fleet coordination, and public assistance. The position serves as a key point of contact for the public by receiving complaints, answering inquiries, preparing reports, and assisting crime victims and community members. Police Services Officers work in a dynamic law enforcement environment where they must exercise sound judgment, maintain accurate records, ensure compliance with established procedures, and effectively interact with diverse populations. This role requires strong customer service, communication, organizational, and problem-solving skills, as well as the ability to perform multiple responsibilities while supporting the safety, security, and operational effectiveness of the Police Department.

Hours

Police Services Officers must be available to work four, 10-hour shifts per week on a rotating basis, including weekends and holidays. Shift hours are 6 a.m. to 4 p.m. (Day Shift), 2 p.m. to 12 a.m. (Midnight) (Swing Shift), and 10 p.m. to 8 a.m. (Graveyard Shift). Shift Differentials: In addition to base pay, Police Services Officers will receive 5% for swing shift and 7.5% for graveyard shift.

Qualification Guidelines

Required

Any combination of education and experience that provides the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be: Graduation from high school or possession of a GED Certificate. No specific experience is required; experience working with the public is desirable. Successful completion of a Standards and Training for Corrections certified Adult Corrections Officer Core Course must be completed within the first year of employment as a condition of continued employment.

License And/or Certificates

A valid California Motor Vehicle Operator's License (Class C) of the appropriate class or grade.

Successful Candidates Will Possess The Following

• Excellent customer service and public relations skills
• Strong verbal and written communication abilities
• Ability to remain calm and professional in stressful situations
• Sound judgment and decision-making skills
• High level of integrity, discretion, and confidentiality
• Strong organizational and record-keeping skills
• Ability to multitask and prioritize competing responsibilities
• Attention to detail and accuracy
• Adaptability and willingness to work in various assignments
• Ability to build positive working relationships with diverse individuals
• Commitment to public safety and community service
• Self-motivated with the ability to work independently and as part of a team

The City of Torrance offers a range of benefit programs for employees and their eligible dependents. Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. To view the current benefits for Torrance Municipal Employees (AFSCME Local 1117) bargaining unit, visit: MOUs/Salary Resolutions - City of Torrance (torranceca.gov). For additional information about the City's benefits, visit: Employee Services - City of Torrance (torranceca.gov).

Retirement Benefits

The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.

City of Torrance Inclusion Statement

The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact. The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees! The City of Torrance offers a range of benefit programs for employees and their eligible dependents. Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. To view the current benefits for Torrance Municipal Employees (AFSCME Local 1117) bargaining unit, visit: MOUs/Salary Resolutions - City of Torrance (torranceca.gov). For additional information about the City's benefits, visit: Employee Services - City of Torrance (torranceca.gov). The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law.