Police Records & Court Support Specialist

The City of Overland Park; Overland Park (KS); On-site; USD 36,000 - 47,000; Full time

Job summary

The City of Overland Park is seeking a Police Report Technician to handle police report requests, fingerprinting, and records research. This role requires meticulous data entry, strong customer service, and the ability to work with confidential information in a fast-paced environment.

Responsibilities include operating RMS and related systems, processing payments, and assisting in court-related procedures as needed. Strong attention to detail and communication skills are essential.

Qualifications

• Must have basic education or equivalent experience; college degree not required.
• Must pass polygraph exam and police background check prior to employment.
• Must become REJIS/NCIC certified within six months of employment.

Responsibilities

• Receives and completes police report requests from citizens in-person, by phone or online; assists in determining appropriate report and enters reports into RMS.
• Monitors and communicates via police radio transmissions to provide assistance as requested.
• Provides customer service for walk-in station inquiries and directs visitors; maintains visitor logs and issues badges.

Skills

Analytical skills

Oral & written communication

Reading

Data entry

Group presentations

Manual dexterity

Attention to detail

Computer skills

Interpersonal skills

Multitasking

Education

Basic education or equivalent experience

REJIS/NCIC certification within 6 months

Tools

COPLOGIC

RMS (Records Management System)

Intergraph I/Netviewer

Mobile for Public Safety (MPS)

COPLINK

REJIS

JIMS

LiveScan

Job description

The City of Overland Park is seeking a Police Report Technician to handle police report requests, fingerprinting, and records research. This role requires meticulous data entry, strong customer service, and the ability to work with confidential information in a fast-paced environment.

Responsibilities include operating RMS and related systems, processing payments, and assisting in court-related procedures as needed. Strong attention to detail and communication skills are essential.