Police Records and Support Supervisor

City of Chula Vista; Chula Vista (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a Police Records Supervisor to lead the police records and support services division. This role involves planning, organizing, and supervising staff, ensuring compliance with laws and regulations, and fostering positive relationships with the community. The ideal candidate will possess strong supervisory skills, a background in records management, and the ability to communicate effectively. Join a team dedicated to maintaining high standards of service and operational excellence in a dynamic environment.

Qualifications

• 3 years of clerical experience, including supervisory responsibility.
• High school education with training in conflict resolution and leadership.

Responsibilities

• Plan and supervise the work of staff in police records.
• Prepare reports and participate in budget preparation.
• Respond to public inquiries and investigate complaints.

Skills

Supervision

Records Management

Effective Communication

Conflict Resolution

Budget Monitoring

Education

High School Diploma

Training in Leadership

Job description

Police Records Supervisor

To plan, organize, supervise, and participate in the functions of the police records and support services division, performing a variety of technical tasks related to the assigned area of responsibility.

Essential Functions

1. Plan, assign, supervise, and review the work of staff involved in the preparation, processing, indexing, storage, retention, dissemination, and disposition of police records.
2. Recommend and assist in the implementation of goals and objectives; establish schedules and methods for the police records area.
3. Implement policies and procedures; evaluate operations and activities; recommend improvements and modifications.
4. Prepare reports on operations and activities; participate in budget preparation and administration; prepare cost estimates and justify budget requests.
5. Monitor and control expenditures; participate in staff recruitment, training, and discipline procedures.
6. Respond to public inquiries, investigate complaints, and recommend corrective actions.
7. Research, prepare, and recommend revisions to policies, procedures, and city ordinances related to police records.
8. Interpret, apply, and enforce laws, court decisions, rules, and regulations governing police records; respond to subpoenas and testify in court as required.
9. Oversee the Live Scan program, including billing and scheduling.
10. Build and maintain positive relationships with co-workers, other city departments, and the public, emphasizing good customer service.
11. Perform other related duties as assigned.

Qualifications

Any combination of education, experience, and training that provides the required knowledge and abilities is qualifying. Typically, this includes:

• Three years of increasingly responsible clerical or secretarial experience in an office environment, including at least one year of supervisory or lead responsibility.
• Completion of high school education, supplemented by training in conflict resolution, effective communication, leadership, or related areas.

License

Possession of a valid California Driver's license.

Knowledge, Skills, and Abilities

Knowledge of: Laws and regulations governing police records; records management practices; supervision and performance evaluation principles; budget monitoring; relevant laws, ordinances, and rules; computer applications related to the assignment; and English language usage.

Skills and Abilities: Train, motivate, and evaluate staff; work efficiently in a high workload environment; maintain records and prepare reports; make sound judgments; communicate effectively both orally and in writing; establish effective working relationships; and work tactfully with diverse groups.

Physical Demands and Working Environment

Work involves sitting at a desk for extended periods, walking, standing, bending, squatting, twisting, reaching, grasping, and fine manipulation. Use of telephone and computer is required. The work environment is indoors with occasional outdoor movement, exposure to external environments when visiting off-site locations, and frequent interruptions for inquiries.

Additional Information

Applicants must submit a City application by the deadline. The selection process includes multiple steps, and a valid score is required for eligibility. The eligibility list will be valid for six months unless extended. Successful candidates will undergo a thorough background check, with certain conduct grounds for automatic disqualification. Review the 'Pre-Employment Disqualifying Criteria' for more details.