Police/Fire/EMS Dispatcher

National Public Safety Careers; North Vandergrift (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee‑assistance resources

Continuing education

Shift differentials & certificationin

Job summary

National Public Safety Careers is seeking a dedicated public safety dispatcher to support a combined dispatch center in Pennsylvania. The role involves processing requests for police, fire, rescue, and medical assistance, verifying incident details, and deploying units per approved response plans.

Responsibilities include monitoring radio traffic, coordinating multi-agency responses, and maintaining incident records.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training.
• Experience in one or more dispatch disciplines before appointment may be required.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or equivalent

Job description

Position Details

Duty Location: {airport_name}, East Vandergrift, PA

Employer: The hiring consolidated dispatch or public safety agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Combined dispatch centers commonly operate every day of the year. Employees may rotate between assignments and work nights, weekends, holidays, and required overtime.

What You May Do

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Some agencies provide cross‑training, while others require experience in one or more dispatch disciplines before appointment.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Complete the required background investigation and hiring assessments
• Pass additional pre‑employment screening when specified
• Successfully complete training for each assigned dispatch discipline
• Maintain required certifications and authorized information‑system access
• Follow confidentiality requirements and emergency staffing procedures

Work Environment and Physical Requirements

This position typically involves prolonged workstation duties, headset use, keyboard entry, and monitoring multiple communication channels. Employees may manage simultaneous incidents and hear distressing information. Review the vacancy for essential functions and available accommodations.

Benefits

• medical, dental, and vision coverage
• retirement benefits
• paid leave
• employee‑assistance resources
• continuing education
• Shift differentials, certification incentives, and other provisions vary by employer and position.