Police Dispatcher Lateral

City of Glendale AZ; Glendale (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

The Glendale Police Department is seeking full-time Lateral Police Dispatchers, offering generous hiring bonuses for both in-state and out-of-state applicants. Responsibilities include managing emergency calls and officer dispatch. Ideal candidates will have strong communication skills, the ability to work under pressure, and a commitment to community service.

Benefits

Hiring bonus for in-state and out-of-state candidates

Qualifications

• One year of telecommunications or public safety experience required.
• Certifications include Terminal Operator Level A within six months.
• Typing speed of at least 35 WPM.

Responsibilities

• Answering emergency and non-emergency calls.
• Dispatching officers and entering data into systems.
• Training new dispatchers and maintaining records.

Skills

Communication equipment

Laws

Community resources

Ability to work under pressure

Geographical knowledge

Education

High school diploma

Job description

Be among the first 25 applicants.

• $10,000 hiring bonus for in-state Lateral Police Dispatchers
• $7,500 hiring bonus for out-of-state Lateral Police Dispatchers

This recruitment is for in-state and out-of-state Police Lateral Dispatchers to fill full-time, regular Police Dispatcher positions within the Glendale Police Department.

All communication will be via email or phone. Ensure your contact details are correct and check your email regularly.

The hiring process depends on experience at a comparable law enforcement agency.

Responsibilities include answering emergency and non-emergency calls, dispatching officers, and entering information into criminal justice systems.

About Glendale Police Department

Located on the western edge of Phoenix, Glendale is a diverse community with approximately 250,000 residents. The department employs 459 sworn officers and 163 civilian staff, organized into various bureaus and divisions. New officers typically serve in patrol for two years before applying for specialty units such as SWAT, K-9, or Detectives.

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• Answering emergency lines, including 911, TTY, and text to 911.
• Dispatching calls to appropriate units and entering data into dispatch systems.
• Maintaining awareness of police activities and monitoring alarms.
• Prioritizing calls and managing critical incident channels.
• Performing data entry and possibly testifying in court.
• Training new dispatchers and maintaining records.

Minimum requirements include a high school diploma, one year of telecommunication or public safety experience, and passing a background check. Knowledge of communication equipment, laws, and community resources is essential. Ability to work under pressure, operate communication systems, and learn city geography is required. Shift work is mandatory.

Certifications include Terminal Operator Level A within six months and typing at least 35 WPM. Applicants must pass drug tests and meet hearing and vision standards.

Applying does not exclude other applications with the city. Notifications will be sent via email. Glendale is an Equal Opportunity Employer committed to diversity.