POLICE DISPATCHER - FT/PT

City of Newport Beach; Newport Beach (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

The City of Newport Beach seeks entry-level Police Dispatcher to join its Police Department, with three full-time vacancies and ongoing applications. The role involves 12-hour shifts, online exams, and background investigations in a structured recruitment process.

Candidates face polygraph, medical and psych examinations, eligibility lists for future vacancies, and potential background clearance. POST certification is desirable and CalPERS benefits apply.

Qualifications

• Entry Level Appointments: Prior public contact or police agency experience desirable.
• Lateral Appointments: One year of experience with a California police agency as an emergency dispatcher.
• Education: High school graduation or G.E.D;POST Dispatcher certificate desirable.
• License or Certificate: California driver’s license and acceptable driving record may be required.
• Possession of, or ability to obtain, a POST Dispatch Academy Public Safety Dispatcher Certificate.

Responsibilities

• Please see online job specification for a more detailed description of specific job duties: Police Dispatcher - P/T
• Please see online job specification for a more detailed description of specific job duties: Police Dispatcher - F/T

Skills

Public contact experience

Police agency experience

California public safety dispatching

Education

High school diploma or GED

POST Public Safety Dispatcher certificate desirable

Job description

Eligibility List

The eligibility list established from this recruitment will be used to fill future full-time and part-time Police Dispatcher vacancies as they occur. Appointment to a full-time or part-time position will depend on the department's needs.

Definition

Come join the Newport Beach Police Department as a Police Dispatcher!

Currently there are three full-time vacancies. Applications will be accepted on a continuous basis. Applicants that apply after the first review are not guaranteed to be considered for this recruitment.

Selection Components

• Application Evaluation: The most qualified applicants will be invited to take an online exam.
• Online Exam and Typing Test: Tentatively scheduled for to be announced. Top scoring applicants who pass the online examinations will be invited to an interview.
• Interview: Tentatively scheduled for to be announced. Successful candidates will be placed on an eligibility list and may be invited to begin the background process.

The candidate selected for the position will undergo a thorough background investigation including a polygraph examination. Once a conditional job offer has been made, the candidate will undergo comprehensive medical and psychological examinations, including a urine drug screen, by City Medical Examiners. The Chief of Police will make the final hiring decision.

Schedule

Police Dispatchers work 12-hour shifts.

Career Path

This is the entry level position in the Police Dispatcher series. The career path for this position is: Senior Police Dispatcher and Police Civilian Supervisor (Dispatch).

Retirement

The City offers an excellent benefit package and membership in the California Public Employees' Retirement Systems (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS and the employee is required to contribute 8% of pay towards the retirement benefit.

Essential Duties

Please see online job specification for a more detailed description of specific job duties:

Police Dispatcher - P/T

Police Dispatcher - F/T

Qualifications

Please see online job specification for a more detailed description of specific qualifications:

Experience & Education and License/Certificate

Experience

• Entry Level Appointments: Prior public contact or police agency experience desirable. Prior California public safety dispatching experience is highly desirable.
• Lateral Appointments: One year of experience with a California police agency as an emergency dispatcher.
• Education: High school graduation or G.E.D; possession of a POST Public Safety Dispatcher certificate is highly desirable.
• License or Certificate: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and an acceptable driving record maybe required.
• Possession of, or ability to obtain, a POST Dispatch Academy Public Safety Dispatcher Certificate.

Additional Requirement: Prior to employment, the prospective candidate must successfully complete a thorough background review, including being fingerprinted by Newport Beach Police Department. Record must be free from conviction of any felony, or misdemeanor involving moral turpitude, and from an excessive number of citations for traffic violations. Background history should indicate responsibility, dependability, honesty, integrity, acceptable communication skills, good judgment and the ability to relate well with others. The resulting report of your conviction history (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. This position also requires that employees hired after January 1, 1999 shall not smoke or use any tobacco products at any time while on or off duty.

Disaster Service Worker: In accordance with Government Code Section 3100, City of Newport Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.