Police Dispatcher — 24/7 Critical Communications Pro

National Public Safety Careers; Dracut (MA); On-site; USD 60,000 - 78,000; Full time

Job summary

National Public Safety Careers in Dracut, MA seeks Police Dispatchers to support law enforcement through emergency and nonemergency call handling and reliable communications with officers. The role includes documenting locations, descriptions, hazards and coordinating with responders.

Dispatchers may work nights and weekends, with potential overtime as needed. Training is provided; candidates should be able to type accurately and understand radio communications within jurisdictional geography.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Typing, listening, and clear radio communication skills.
• Certifications or prior dispatch experience may be required depending on agency.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Job description

National Public Safety Careers in Dracut, MA seeks Police Dispatchers to support law enforcement through emergency and nonemergency call handling and reliable communications with officers. The role includes documenting locations, descriptions, hazards and coordinating with responders.

Dispatchers may work nights and weekends, with potential overtime as needed. Training is provided; candidates should be able to type accurately and understand radio communications within jurisdictional geography.