Police Dispatcher

San Diego Unified School District; San Diego (CA); On-site; USD 44,592 - 59,760; Full time

Benefits offered by this job

District-paid health and wellness benefits

Job summary

A prominent educational institution in San Diego is seeking a Police Dispatcher to manage emergency and non-emergency calls, dispatch personnel, and maintain communication logs. Applicants should have customer service experience and preferably hold a P.O.S.T. Certified dispatcher academy qualification. The position offers a competitive salary ranging from $32.37 to $43.38 per hour, along with health benefits for positions of 20 hours per week or greater.

Qualifications

• Three years of customer service experience in a fast-paced environment.
• Experience in radio dispatching or public emergency information systems is desirable.
• Typing certificate at 30 words per minute is required.

Responsibilities

• Receive and act upon emergency and non-emergency calls.
• Dispatch and monitor appropriate personnel.
• Maintain logs and records using CAD system.

Skills

Customer service experience

Multitasking

Independent judgment skills

Bilingual in English/Spanish

Education

P.O.S.T. Certified dispatcher basic academy

Tools

Computer Aided Dispatch (CAD) system

Job description

Police Dispatcher – Job Description

The San Diego Unified School District is currently accepting applications for the position of Police Dispatcher. This opportunity is open to all interested candidates.

Overview:

San Diego Unified School District, the second largest district in California and one of the top largest urban school districts in the United States, is looking for professionals who care deeply for students and are committed to the communities in which they serve.

Diversity Statement:

Because each person is born with inherent worth and dignity, equitable access and opportunity are essential to a just, educated society, San Diego Unified employee commitments include being respectful of differences and diverse perspectives, and being accountable for one’s actions and the resulting impact.

Basic Function:

The Police Dispatcher will receive, evaluate, and act upon emergency and non-emergency telephone and radio calls; dispatch and monitor appropriate peace officer or district personnel; monitor a variety of safety and security equipment; maintain a variety of logs and records using a Computer Aided Dispatch (CAD) system.

To view the detailed position description for Police Dispatcher, click here.

Vacancy / Position Specifics:

• Working Location: School Police Services, 4100 Normal Street, San Diego, CA 92103
• Police Services website
• Work Schedule: 12 months per year / 40 hours per week
• Salary: This position is paid on the POA Salary Schedule. Grade 022. To view the Salary Schedule, click here.
• Positions 20 hours per week or greater qualify for District-paid health and wellness benefits for the employee and their eligible dependents.
• Vacancies that require the incumbent to be bilingual in English/Spanish will be noted. Candidates considered for bilingual positions will be invited to a Performance Test (Qualifying Only) for oral and written fluency. Bilingual positions qualify for a 5% bilingual differential.

Transfer Requests:

If you are currently working in this job title as a monthly (not hourly) District employee and wish to transfer, DO NOT submit an online application through this posting. Instead, complete a Transfer Request Form.

Minimum Qualifications:

Education and Experience:

Three years of customer service experience in a demanding, fast-paced environment requiring multitasking and independent judgment skills or a combination of training, experience, and/or education equivalent to successful completion of the P.O.S.T. Certified dispatcher basic academy. Recent, full-time or equivalent part-time, paid, civilian or military experience in radio dispatching, public emergency information systems, or law enforcement or experience in a public safety Computer Aided Dispatch (CAD) radio communication department is highly desirable.

Note: Your related education and experience must be clearly represented in the work history and education section of your application.

Licenses and Other Requirements:

Pass a P.O.S.T. Certified dispatcher basic academy within one year of employment. Successfully complete training program with P.O.S.T. certificated Communications Training Officer (CTO) within 636 hours after beginning training program. Typing/keyboarding certificate at a net, corrected speed of 30 words per minute. Successfully pass a computerized skills assessment test. Prior to appointment, applicants will be required to pass a thorough background check, polygraph exam, credit check, chemical substance and medical testing, and psychological testing. Criminal background checks shall be conducted on all personnel who have access to the computerized system, terminals, and/or stored criminal offender record information, pursuant to California Code of Regulations, Title 11, Division 1, Chapter 7, Article 1(a) Subsection 703(d) and Subsection 707(b).

Application Information:

Application Process

To be eligible for consideration, interested candidates must submit the following items. Your application will be considered incomplete if you do not include all required information, including completion of the Work Experience and Education Sections of the online application, required attachments, and responses to all application questions.

• A completed online employment application must be submitted/received electronically by the closing date. This application MUST include all required attachments, current and previous employment history and education to evaluate your qualifications, and all other requirements identified in the recruitment and application questions. It is important to note that a resume does not substitute for completing the Work Experience and Education sections. Your application will be considered incomplete if you do not include all relevant details and attachments.
• Paper applications are not accepted.
• The application questions should be answered thoroughly, clearly, and concisely as the responses provided (along with the entire application package) will be carefully reviewed to determine which candidates will move forward in the recruitment process.
• Contact information for three references must be listed in the Reference section of the application. References should be from a current or previous supervisor. Reference email requests may be sent at any time during the application screening process. These reference requests are not an indication of progression in the recruitment process or an interview opportunity. Written reference letters dated within the last year are also accepted and may be attached to your online application in the Reference Section.
• Attach required documents (PDF format recommended).
• Attach Verification of Education. Education, training, or certifications will only be considered if acceptable documentation is attached. Accepted documents include:
• Copy of a degree or official transcript
• Copy of Licenses and/or Certifications
• Note on Foreign Equivalency Certification. Individuals who have completed high school or college-level coursework at an institution in a country other than the United States must provide a Foreign Equivalency Certification to satisfy the education requirement. A Foreign Equivalency Certification can be obtained for a fee from a professional organization. For more information, including acceptable providers, please see Foreign Transcript Evaluation.
• Additional Documents (Optional)
• Cover Letter / Letter of Intent
• A resume may be attached, but not substituted for completing the work history, education sections, or the additional application questions of the employment application. Providing incomplete responses or answering "See Resume" or "See Application" may automatically disqualify your application from further consideration.
• Letters of Recommendation
• Additional documents, if any, may be attached to the online employment application.

Examination Process:

The examination process includes an application screening and evaluation based on the applicant's education, work history, and responses to the application questions. Only applicants whose application packet demonstrates a combined education and experience which meets the minimum requirements for the position will be considered qualified and advance in the process. Some positions require applicants to pass additional components which may include one or more of the following: a multiple-choice, oral, written, or performance exam specific to the position. Most exams are conducted remotely utilizing an online testing platform. For these exams, access to the internet and the use of a camera-ready desktop/laptop with a microphone is required to participate in these processes.

Additional Information:

If you have questions about your application, please email [e-mail]. The San Diego Unified School District communicates information regarding the hiring process via email. Please be aware that the District is not responsible for messages blocked by your email service. In an effort to allow our emails through your personal spam filter, you can try to add the domain sandi.net and domain ted.peopleadmin.com to your safe senders list.

San Diego Unified School District is committed to equal opportunity for all individuals in education. District programs and activities shall be free from discrimination, harassment, intimidation, and bullying by reason of the following actual or perceived characteristics: age, ancestry, color, mental or physical disability, ethnicity, ethnic group identification, gender, gender expression, gender identity, genetic information, immigration status, marital or parental status, medical condition, nationality, national origin, actual or perceived sex, sexual orientation, race, religion, or on the basis of a person's association with a person or group with one or more of these actual or perceived characteristics.

For more information about equity in employment, contact:

Title II Coordinator & Uniform Complaint Compliance Officer Eric Rico: 619-725-7225, [e-mail]; Title IX Coordinator Anna Ward: 619-725-7225, [e-mail]; 504 Coordinator Eri Nall: 619-344-6420, [e-mail]

Position Type: Full-Time

Salary: 32.37 to 43.38 Per Hour

Job Requirements

Contact Information

• Human Resources
• Human Resources Department
• Email: [e-mail]

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