Police Dispatch & Communications Specialist

Regional 911 Intake Solutions; West Mansfield (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement with call taking, radio dispatch, and essential records duties in West Mansfield, OH.

You will document locations, coordinate with officers, and ensure accurate incident records while maintaining confidentiality and security requirements. Ongoing training and varied shifts may apply to cover continuous dispatch operations.

Qualifications

• High school diploma or equivalent required; training provided for entry-level roles.
• Some agencies require prior police dispatch work and certifications.
• Typing, listening, and clear radio communication are essential.

Responsibilities

• Receive emergency and nonemergency police requests.
• Document incident locations, descriptions and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status and radio traffic.
• Relay updates and coordinate with other agencies.
• Conduct authorized records inquiries after training.

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Clear spoken communication

Education

High school diploma or GED

Dispatch certifications (if applicable)

Tools

Emergency dispatch software

CJIS access awareness

Job description

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement with call taking, radio dispatch, and essential records duties in West Mansfield, OH.

You will document locations, coordinate with officers, and ensure accurate incident records while maintaining confidentiality and security requirements. Ongoing training and varied shifts may apply to cover continuous dispatch operations.