Police Department Booth Attendant

US Lawns; Aberdeen (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Medical Insurance

Life Insurance

401a Retirement Plan

Disability Insurance

Paid Holidays

Paid Vacation

Personal Days

Job summary

City of Aberdeen seeks an Administrative Technician to provide essential records support, process communications, and monitor surveillance in a 24/7 office environment. The role requires handling reports, entering data, and interacting with the public to resolve inquiries.

Starting pay is $21.97 per hour, with prior experience considered for advancement. The posting closes Friday, October 9, 2026, and applicants must submit by that date.

Qualifications

• High school diploma or GED equivalent.
• Experience using a keyboard to enter data and type information, and with Microsoft Office.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Able to obtain/maintain NCIC/MILES user certification.
• Able to work holidays and weekends; rotating shifts.
• Able to work all shifts as assigned.
• Ability to manage competing priorities.

Responsibilities

• Receives, processes, and writes reports for all events that meet the Telephone Reporting Unit Criteria as well as walk in complaints as described in the policy.
• Enters and extracts information from NICI/MILES systems as required.
• Monitors camera surveillance located within the City of Aberdeen
• Meets and provides information to the public.

Skills

Data entry

MS Office

Communication

Customer service

Stress management

Education

High School Diploma or GED

Tools

NCIC/MILES systems

Job description

Job Description

Under close supervision, the Administrative Technician provides administrative support for the Records Section; processes select communications with citizens, uses NCIC/MILES systems; monitors camera surveillance; and performs other support duties.

This position covers an office that is open 24/7. The shift needed to be filled is from 11:00 p.m. to 7:00 a.m. Applicants must be able to work from 11:00 p.m. to 7:00 a.m.

Salary: Starting at $21.97, previous experience will be considered.

Posting will close Friday, October 9, 2026. To be considered for the position, applications must be submitted no later than October 9.

Qualifications

• High school diploma or GED equivalent.
• Experience using a keyboard to enter data and type information, and with software including Microsoft Office
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Able to obtain/maintain NCIC/MILES user certification.
• Able to work holidays and weekends; rotating shifts.
• Able to work all shifts as assigned.
• Ability to manage competing priorities

Responsibilities

• Receives, processes, and writes reports for all events that meet the Telephone Reporting Unit Criteria as well as walk in complaints as described in the policy.
• Enters and extracts information from NICI/MILES systems as required.
• Monitors camera surveillance located within the City of Aberdeen
• Meets and provides information to the public.

Company Description

The City of Aberdeen is always looking for talented, self-motivated individuals to join our team.

The City of Aberdeen is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Benefits

• Dental Insurance
• Vision Insurance
• Medical Insurance
• Life Insurance
• 401a Retirement Plan
• Long-term Disability Insurance
• Short-term Disability Insurance
• Supplemental Insurance
• Bereavement Leave
• Family and Medical Leave
• Paid Holidays
• Paid Vacation
• Personal Days
• Sick Time
• Clothing Allowance Provided