POLICE CLERK - Range 14 to 15 / APD

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 40,000 - 50,000; Full time

Job summary

Anchorage Police Department seeks a Police Clerk to manage extensive public contact, take crime reports, and produce formal department documents. The role involves typing, data entry, and coordinating with internal and external agencies.

The position requires strong clerical experience, a clean background, and ability to perform cashiering and routine financial entries. Training includes compliance with APD standards and CJIS background checks.

Qualifications

• High school diploma, GED, or equivalent.
• two (2) years of clerical office experience.
• Satisfactory criminal background and financial checks.
• APSIN/NCIC certification within 30 days of hire.
• CJIS background check at time of hire.
• Drug screen at time of hire.
• APSC and APD standards regarding convictions/violations.
• Typing test at 35 WPM at time of hire.
• Valid Alaska driver’s license with good driving record.

Responsibilities

• Maintain extensive public contact in person and by phone.
• Route citizens to appropriate resources and personnel.
• Take crime reports over the phone and prepare department reports.
• Type and compose routine correspondence and various reports.
• Extensive data entry into multiple systems (APSIN, NCIC, RMS).
• Coordinate with internal staff and external agencies under time constraints.
• Perform cashiering and process monetary entries for permits and fees.
• Provide court testimony as required.

Skills

Public interaction

Cash handling

Typing speed

Data entry

Communication skills

Customer service

Education

High school diploma or GED or equivalent

Tools

APSIN

NCIC

RMS

Job description

Job Information

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Police Department Employees Association (APDEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.

DEPARTMENT

: Anchorage Police Department

HOURS OF WORK

: 4/10s; Shifts and days off vary by seniority

LOCATION

: 4501 Elmore Road -OR- 716 W 4th Avenue

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Under general direction, the Police Clerk is responsible for extensive contact with the public, both in person and over the phone. Maintain working knowledge of community, municipal, and internal resources and route citizens appropriately. Take reports of crime over the phone and compose formal department police reports. Type and compose routine correspondence, various reports, letters, memorandum. Extensive data entry. Research and enter data from police reports and citations into various computer systems, including but not limited to Alaska Public Safety Information Network (APSIN), National Crime Information Center (NCIC) and Records Management System (RMS). Coordinate with internal personnel and external agencies under time constraints to process arrests and charging documents. Perform cashiering functions and process all traffic citations. Process monetary entries for receipt of all monies for various types of permits, fees, reports. Provide court testimony as required. Perform other related duties as assigned.

All Police Clerks with five (5) years position seniority as Police Clerk shall be re-classed to a Senior Police Clerk

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED, or equivalent,

and

two

(2)

years of clerical office experience.

Must possess and/or obtain:

Satisfactory national criminal background investigation (13 AAC 85.010, and 13 AAC 85.210) and financial review at time of hire.

Alaska Public Safety Information Network (APSIN) / National Crime Information Center (NCIC) certification within thirty (30) days of hire.

Satisfactory Criminal Justice Information System (CJIS) background check at time of hire.

Satisfactory drug screen at time of hire.

Alaska Police Standards Council (APSC) and Anchorage Police Department standards regarding misdemeanor and/or felony convictions, traffic violations, and use of controlled substances.

Typing test at a net speed of 35 WPM at time of hire.

Valid State of Alaska Driver’s License with satisfactory driving record at time of hire.

Preference:

Experience in greeting the public, receiving complaints, answering questions, responding to calls and/or transferring calls.

Experience in handling cash and keeping a cash journal for receipts of transaction.

Additional Important Information

Preference will be given to Anchorage Police Department (APD) employees. APD employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-APD applicants.

Successful applicants will be invited to test. Testing will include satisfactory passing of: Nelson/Denny Comprehension Exam and an Oral Board.

Passing results of the Nelson/Denny Reading Comprehension exam are valid for one (1) year from the date of the tests. The test scores/results may be used when applying for other positions within APD. Current APD Employees who previously passed are exempt from the Nelson Denny Comprehension Exam.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to

http://www.uscis.gov/E-verify

.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

If selected for hire, the appointment in this position requires Alaska Public Safety Information Network (APSIN) and FBI National Crime Information Center (NCIC) certification within 30 days of hire, and Criminal Justice Information System (CJIS) security clearance at time of hire. If the individual selected for this position fails to obtain these requirements within the specified timeline, they will be terminated.

If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the applicant's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the

MOA Driving Conviction Guidelines.

Appointment to this position will be conditional based upon satisfactory results of the following: an extensive background and financial check; and a drug screen. All information from pre-employment assessments is the property of the Municipality of Anchorage (MOA) and are confidential. Copies of any pre-employment examinations will not be provided to the applicant by the MOA or the medical examiner.

All information from pre-employment examinations is the property of the Municipality of Anchorage (MOA) and are confidential. Copies of any pre-employment examinations will not be provided to the applicant by the MOA or the medical examiner.

If selected for hire, appointment in this position will be conditional based upon the submission of a current documentation/certification of the typing speed ability. The documentation/certification must contain the applicant's name and be current within the past one (1) year.

All required certifications and/or licenses must remain current for the duration of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment.The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service.Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other nati