Police Communications Dispatcher - Lateral (Continuous)

City of Oakland; Oakland (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

The City of Oakland is conducting a continuous recruitment for experienced Police Dispatchers to join the Oakland Police Department Communications Division. Qualified candidates are encouraged to apply immediately as a new examination has been introduced.

Oakland seeks individuals who can operate under pressure, communicate clearly, and maintain professionalism during emergencies. The role is a public service position with training, background checks, and departmental needs guiding scheduling

Qualifications

• Act promptly, logically, and decisively in all situations.
• Communicate clearly with team members and citizens.
• Read, comprehend, and retain complex information.
• Maintain a calm, professional demeanor under stress.
• Adapt quickly to changing situations and priorities.
• Multi-task effectively across simultaneous tasks.
• Demonstrate high self-motivation and initiative.
• Show a high level of integrity in all duties.

Responsibilities

• Handle emergency communications and dispatcher duties for the Oakland Police Department.
• Interact with public, police officers, and other partners professionally.
• Work varied shifts, including nights, weekends, and holidays as required.
• Complete required training and comply with departmental policies.

Job description

***This a continuous recruitment for experienced Police Dispatchers***

***Qualified candidates are encouraged to apply immediately***

***Please note that there is a new examination for this recruitment; previous scores will not be accepted***

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establishan environment that embraces the richness of culture, community, and individualism of employees.

About the Oakland Police Department

Mission Statement

The Oakland Police Department’s mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland.

Vision

We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality Service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession.

Core Values

• Fairness: We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just.
• Integrity: Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult.
• Respect: Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community.
• Service: Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner
• Teamwork: Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal.

Are you an experienced Police Dispatcher?

The City of Oakland is accepting applications to join the Oakland Police Department Communications Division. Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Continue your dispatch career with the City of Oakland!

During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs. This is a public contact position.

We are looking for someone who:

• possesses the ability to act promptly, logically, and decisively;
• can communicate clearly;
• is able to read, comprehend and retain information;
• will maintain a calm and professional demeanor even under stressful situations;
• has the ability to adapt to changing situations;
• is able to multi-task;
• is highly self‑motivated; and
• will display a high level of integrity.

The sensitivity of the position calls for emotionally stable applicants. Applicants must have a satisfactory record as a law‑abiding citizen. Final candidates will undergo a thorough background investigation, a polygraph examination, and a