Police Communications Dispatcher (CAD) – Calm, Critical Support

Bel Air; Bel Air (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

The Town of Bel Air is seeking a Full-Time Dispatcher - Police Communications Operator I for the Bel Air Police Department. This crucial role connects the public with police services, handling emergency and non-emergency calls, dispatching units, and coordinating responses to ensure safety.

CAD system knowledge is preferred. Flexibility to work rotating day and evening shifts, including weekends and holidays, is required to maintain 24/7 public safety operations in Bel Air, Maryland.

Qualifications

• Ability to remain calm, professional, and decisive under high-stress conditions.
• Strong communication skills for public and officer interactions.
• Sound judgment and attention to detail in fast-paced environments.
• Ability to work rotating shifts including nights, weekends, and holidays.

Responsibilities

• Receive emergency and non-emergency calls and determine appropriate action.
• Dispatch police units and coordinate responses to incidents.
• Monitor radio systems, alarms, and regional networks.
• Maintain logs and records; access state and national databases as needed.
• Provide critical information and support to officers in the field.

Skills

CAD knowledge

Tools

CAD system knowledge

Job description

The Town of Bel Air is seeking a Full-Time Dispatcher - Police Communications Operator I for the Bel Air Police Department. This crucial role connects the public with police services, handling emergency and non-emergency calls, dispatching units, and coordinating responses to ensure safety.

CAD system knowledge is preferred. Flexibility to work rotating day and evening shifts, including weekends and holidays, is required to maintain 24/7 public safety operations in Bel Air, Maryland.